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‎09-13-2017 07:49 PM - last edited on ‎09-13-2017 08:27 PM by Retired

HP Recommended

I have exact same problem but on a 17-an053tx . Mine was working flawlessly for 2 months though . Tried all windows 10 64bit solutions to no effect . Reset PC 4 times for same results . Very disheartened in spending so much money for no benefit . Hopefully a solution fron HP soon .

1 ACCEPTED SOLUTION

Accepted Solutions

‎09-13-2017 08:34 PM

HP Recommended

There is a fix being passed around that is apparently working. Someone found an app that needs to be turned off due to a Windows update.

 

Give this a try...

https://h30434.www3.hp.com/t5/Desktop-Boot-and-Lockup/SOLVED-For-everyone-who-is-having-black-screen...

View solution in original post

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1 REPLY 1

‎09-13-2017 08:34 PM

HP Recommended

There is a fix being passed around that is apparently working. Someone found an app that needs to be turned off due to a Windows update.

 

Give this a try...

https://h30434.www3.hp.com/t5/Desktop-Boot-and-Lockup/SOLVED-For-everyone-who-is-having-black-screen...

Was this reply helpful? Yes No
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