Can’t enable 144hz on HP Victus 15

[Raidtron]

Hi everyone,

I bought a new HP laptop but it seems that the monitor is not running at its maximum refresh rate, which is 144 Hz (the specific model is 15-fb0023ne , which features a NVIDIA GeForce GTX 1650 and a AMD Ryzen 5-5600H). I tried to change that refresh rate in the Windows 11 Settings, but the only possibilities were 60Hz and 40 Hz. I added my device to hp and looked up the specs and it clearly says 144hz. https://support.hp.com/au-en/product/victus-by-hp-15.6-inch-gaming-laptop-15-fb0000/2101128966/model...

[Paul_Tikkanen]

Hi:

The specs for your specific model do not indicate a 144 Hz refresh rate.

Victus Gaming Laptop 15-fb0023ne | HP® Middle East

And the specs you posted show displays with and without the 144 Hz refresh rate.

Two display options have it and two don't.

• 39.6 cm (15.6 in) diagonal, FHD (1920 x 1080), WLED, antiglare, Flicker Free, SVA, eDP, narrow bezel, 250 nits, 45% NTSC

• 39.6 cm (15.6 in) diagonal, FHD (1920 x 1080), WLED, antiglare, Flicker Free, UWVA, eDP, narrow bezel, 250 nits, 45% NTSC

• 39.6 cm (15.6 in) diagonal, FHD (1920 x 1080), WLED, antiglare, Flicker Free, UWVA, eDP with PSR, narrow bezel, 144 Hz, 250 nits, 45% NTSC

• 39.6 cm (15.6 in) diagonal, FHD (1920 x 1080), WLED, antiglare, Low Blue Light, Flicker Free, UWVA, eDP with PSR, narrow bezel, 300 nits, 100% sRGB

[Raidtron]

how do I check if my laptop has 144hz?

[Paul_Tikkanen]

The only way I know of would be to enter your notebook's serial number in the box at the link below and see if it gives you a part number and description for the display panel that was installed in your notebook.

HP PartSurfer

[Raidtron]

Is this it? 15.6FHD AG UWVA EDP SLIMNB 250N

[Paul_Tikkanen]

Yes, that's the display panel and it does not indicate that it is 144 Hz, so it must be the 60 Hz panel.

If you google the part number, you may get a better description for it from a supplier that sells the panel.