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‎04-23-2020 10:35 AM

HP Recommended
Product: Hp Omen
Operating System: Microsoft Windows 10 (64-bit)

My laptop's battery is swollen. I want to replace it but I can't find a replacement battery in Turkey. Could you please help me?

It is an Hp Omen 17-w151nr

1 person had the same question
1 ACCEPTED SOLUTION

Accepted Solutions

‎04-23-2020 11:26 AM - edited ‎04-23-2020 12:59 PM

HP Recommended

@Sedwar

 

Welcome to the HP Support Community. 

 

We shall escalate this case. Where are you currently and where was the product purchased?

 

Please look for a private message from me requesting additional information. Keep in mind not to publicly post personal information (serial numbers and case details).

If you are unfamiliar with how the Community's private message capability works, you can learn about that here.

 

If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution button, that'll help us and others see that we've got the answers!

 

Thank you for visiting the HP Support Community.


I am an HP Employee

View solution in original post

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3 REPLIES 3

‎04-23-2020 11:26 AM - edited ‎04-23-2020 12:59 PM

HP Recommended

@Sedwar

 

Welcome to the HP Support Community. 

 

We shall escalate this case. Where are you currently and where was the product purchased?

 

Please look for a private message from me requesting additional information. Keep in mind not to publicly post personal information (serial numbers and case details).

If you are unfamiliar with how the Community's private message capability works, you can learn about that here.

 

If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution button, that'll help us and others see that we've got the answers!

 

Thank you for visiting the HP Support Community.


I am an HP Employee

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‎04-24-2020 12:20 PM

HP Recommended

Is it ok to continue to use my laptop in this situation? Is there any safety issues?2020-04-23.jpeg

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‎04-25-2020 11:52 AM

HP Recommended

Do not use your Laptop unless you're contacted.

 

If the information I've provided was helpful, give us some reinforcement by clicking the "Accept as solution" button, that'll help us and others see that we've got the answers!

 

Thanks!

Have a great day!


I am an HP Employee

1 person found this reply helpful
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