• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Does your laptop battery charge only when the laptop is turned off? Click here to view the solution
Locked

‎11-10-2020 07:20 PM

HP Recommended
Product: HP Omen 25
Operating System: Microsoft Windows 10 (64-bit)

Hi, 

I got an HP Omen 25 monitor so I could use FreeSync with my computer, but any time I change the brightness of the monitor with the monitor itself or third party software it disables the FreeSync profile, is there any way to work around this or do I have to choose between high brightness and no freesync on a dedicated freesync monitor?

1 REPLY 1

‎11-24-2020 11:34 AM

HP Recommended

@zw3

 

I reviewed your post and I understand that when you change the display brightness the AMD free sync turns off.

 

Don’t worry, I assure you I will try my best to get this sorted.

 

You will not be able to manually adjust the brightness, contrast or sharpness of the monitor as it put the monitor to custom mode. If you want to use the AMD free sync and cannot change the display setting manually from the monitor OSD menu and it is by design.

 

I hope that answers your question and you have a great day!

 

P.S: Welcome to the HP Support Community 😊

 

If you wish to show appreciation for my efforts, mark my post as Accept as Solution. Your feedback counts!

 

Cheers!

Stay Home – Stay Safe

The_Fossette
I am an HP Employee

Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.