cancel
Showing results for 
Search instead for 
Did you mean: 
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.Windows 11 Support Center.
  • post a message
Fresh_Techie
New member
1 0 0 0
Message 1 of 2
929
Flag Post

Clean Installation to SSD

HP Recommended
Hp OMEN 15-ce032tx
Microsoft Windows 10 (64-bit)

Hi, I'm upgrading from 1TB HDD to 500GB SSD. I would like to install Windows 10 to my new SSD as my bootable drive. But I've read somewhere that doing that would make the preinstalled Omen softwares that control lighting, etc. disappear. Can someone walk me through the best way to do this without losing those softwares?

1 REPLY 1
Paul_Tikkanen
Level 21
Level 21
144,940 68,501 22,804 34,980
Message 2 of 2
Flag Post
HP Recommended

Hi:

 

I would try the HP cloud recovery tool on the 500 GB SSD.  Hopefully the tool will work on the smaller SSD.

 

Make sure your 1 TB hard drive is not connected when you use the recovery media or it will install W10 back on the 1 TB drive.

 

Use the cloud recovery tool to create a bootable USB recovery drive that will reinstall W10, the drivers and the software that originally came with your PC.

 

See this link for how to use the cloud recovery tool.

 

https://support.hp.com/us-en/document/c06162205

 

You can see if your PC is supported by the cloud recovery tool at the link below.

 

http://support.hp.cloud-recovery.s3-website-us-west-1.amazonaws.com/

Was this reply helpful? Yes No
Warning Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation