• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Does your laptop battery charge only when the laptop is turned off? Click here to view the solution
Locked

‎07-07-2018 07:35 PM - edited ‎07-07-2018 07:36 PM

HP Recommended
Product: OMEN by HP - 17-an120nr
Operating System: Microsoft Windows 10 (64-bit)

In the product specifications it is mentioned that the graphics processor is GTX 1060 6GB. However, the product manual (Page 13 of the pdf) states that it comes with GTX 1060 3GB.

 

Capture 1.PNG

1 ACCEPTED SOLUTION

Accepted Solutions

‎07-07-2018 09:16 PM

HP Recommended

@MegaIshu

 

>>>>>  So why does the product manual state that it has GTX 1060 3GB?

Manual is for the whole series which has many options/configurations. Please look at page 57 you can see many options for motherboards/system boards.

 

OMEN by HP - 17-an120nr is one of them. Manual is applicable for all OMEN by HP - 17-an1xxaa machines where

 

xx can be from 00 to 99 and aa can be from aa to zz.

 

Regards.

 

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




View solution in original post

Was this reply helpful? Yes No
4 REPLIES 4

‎07-07-2018 08:59 PM

HP Recommended

@MegaIshu

 

Its specs

 

   https://support.hp.com/us-en/document/c06071105

 

And it has

 

      NVIDIA® GeForce® GTX 1060 (6 GB GDDR5 dedicated)

 

Regards,

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




Was this reply helpful? Yes No

‎07-07-2018 09:08 PM

HP Recommended
@banhien wrote:

@MegaIshu

 

Its specs

 

   https://support.hp.com/us-en/document/c06071105

 

And it has

 

      NVIDIA® GeForce® GTX 1060 (6 GB GDDR5 dedicated)

 

Regards,

So why does the product manual state that it has GTX 1060 3GB?

Was this reply helpful? Yes No

‎07-07-2018 09:16 PM

HP Recommended

@MegaIshu

 

>>>>>  So why does the product manual state that it has GTX 1060 3GB?

Manual is for the whole series which has many options/configurations. Please look at page 57 you can see many options for motherboards/system boards.

 

OMEN by HP - 17-an120nr is one of them. Manual is applicable for all OMEN by HP - 17-an1xxaa machines where

 

xx can be from 00 to 99 and aa can be from aa to zz.

 

Regards.

 

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




Was this reply helpful? Yes No

‎07-07-2018 09:23 PM

HP Recommended

Thanks for the Page 57 reference. The info on Page 1 was misleading.

Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.