Guidelines
The HP Community is where owners of HP products, like you, volunteer to help each other find solutions.
HP Recommended

as indicated above, it may only work with the computer off, it is too few watts to work with the device on, but try turning off the laptop and then after an hour see if the charge has  increases.

- if I can help solve your question or issue, please click on ACCEPT AS SOLUTION or click the YES button if my answer was helpful.
HP Recommended

KareemAk_0-1723823861721.png

It appears that only the 100-watt option is recognized here, with no other alternatives available.

 

 

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.