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- Re: Does the hall sensor issue persist in this model of the ...

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Accepted Solutions
05-05-2025 04:36 AM
@Scorpy34, Welcome to HP Support Community.
Thank you for posting your query, I will be glad to help you.
It seems like you are facing the hall sensor issue, which affected sleep functionality due to overheating. The hall sensor, which detects the opening and closing of the laptop lid, is positioned near the heatsink. Over time, especially under high thermal loads common in gaming scenarios, the sensor can degrade due to heat exposure. This degradation causes the laptop to mistakenly detect the lid as closed, leading to symptoms like black screens, unresponsive keyboards, and failure to power on.
Try disconnecting the hall sensor's ribbon cable. This action prevents the system from misinterpreting the lid's state, allowing the laptop to function normally.
I hope this helps.
Take care and have a good day.
Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Select "Yes" on the bottom left to say “Thanks” for helping!
Max3Aj
HP Support
05-05-2025 04:36 AM
@Scorpy34, Welcome to HP Support Community.
Thank you for posting your query, I will be glad to help you.
It seems like you are facing the hall sensor issue, which affected sleep functionality due to overheating. The hall sensor, which detects the opening and closing of the laptop lid, is positioned near the heatsink. Over time, especially under high thermal loads common in gaming scenarios, the sensor can degrade due to heat exposure. This degradation causes the laptop to mistakenly detect the lid as closed, leading to symptoms like black screens, unresponsive keyboards, and failure to power on.
Try disconnecting the hall sensor's ribbon cable. This action prevents the system from misinterpreting the lid's state, allowing the laptop to function normally.
I hope this helps.
Take care and have a good day.
Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Select "Yes" on the bottom left to say “Thanks” for helping!
Max3Aj
HP Support
05-08-2025 10:19 AM
If you disable the Hall sensor, the processor wattage in the device will be limited. Your device will experience high heat and performance issues. This has been proven in tests. How do you plan to prevent this situation?