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Djeron
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Message 1 of 2
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Errormessage after reboot when running intelligent overclocking in hp command center

HP Recommended
Hp omen x 17
Microsoft Windows 10 (64-bit)

Dear HP Support

 

I tried to run the intelligent overclock function in the hp command center. After the system reboots, i get the errormessage

  • omenautoo cui.exe could not be found

When I return to the hp command center, the overclock settings are the same as before.

 

Thanks for your help.

 

Regards,

Ronnie

 

1 REPLY 1
Echo_Lake
Retired
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Message 2 of 2
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HP Recommended

@QDjeron
Welcome to HP Forums,  

This is a great place to get support, find answers and tips,
Thank you for posting your query, I'll be more than glad to help you out 🙂

 

I see that your experiencing error cui.exe could not be found while running the HP Command centre,  

Don't worry as I'll be glad to help, however, to provide an accurate resolution, I need a few more details:

  • What is the product number of your device? Use this link to find it: http://support.hp.com/us-en/document/c03754824 (Ensure you do not share any of your personal information such as serial, phone number, email ID, etc...).
  • Could you please share the share the screenshot?

While you respond to that, I recommend you to perform the following steps to isolate the issue and arrive at a fix:

 

Use the following steps to reinstall original software or drivers.

  1. In Windows, search for an open HP Recovery Manager.

    If prompted for an administrator password or confirmation, type the password or provide confirmation. If prompted by User Account Control to allow the program to make changes to the computer, click Yes.

  2. Under Help, click Reinstall drivers and/or applications and wait for Recovery Manager to generate a list.

    Figure: Recovery Manager

  1. Recovery Manager opening screen

    A combined list of applications and drivers to reinstall appears, with the drivers listed first.

    Figure: List of drivers to reinstall

    List of drivers to reinstall
  2. Select the checkbox next to the drivers you want to reinstall.

  3. Scroll down to the list of applications.

    Figure: List of applications to reinstall

    List of applications to reinstall.
  4. Select the checkbox next to the applications you want to reinstall, and then click Install.

    The computer installs the applications and drivers.

    NOTE: Some computers might not have software applications to install and an applications section might not be available. This is normal and software should be installed from the HP website or from the website of the software manufacturer.
  5. When the Installation is completed message displays, click OK.

    Figure: Installation is completed

    Installation is completed message
  6. Close all open applications, then restart your computer.

 

 

Hope this helps! Keep me posted for further assistance.

If I have helped you resolve the issue, feel free to give me a virtual high-five by clicking the 'Thumbs Up' icon below,

Followed by clicking on "Accept as solution" from the drop-down menu on the upper right corner,

Thank you for posting in the HP Support Forum.  Have a great day!

 

 

ECHO_LAKE
I am an HP Employee

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