F1 is constantly pressed i cant do anything without help is popping up

[Fabian39]

Hello does anyone kmow why f1 is constanly pressed i cant do anyting normal without help is popping i already did the hardware check and the only ting appear is that the f1 on keyboard is constantly pressed i already try an new keyboard and still the same problem, installed wondows didn't help (got windows 11!) Changed cmos battry and stol the same.

Anybody? 

Or is ot time to see a spacialist?

Thnx!!

[Garp_senchau]

@Fabian39, Welcome to HP Support Community,

Thank you for posting your query; I’m here to help by guiding you through steps to resolve this issue

I suggest you try using an external keyboard. If the problem stops, it’s likely the built-in laptop keyboard causing the issue. If the issue still happens with the external keyboard, it could be a software problem.

Let me know how it goes.

Please feel free to reply here if you have any questions or if you need further clarification on any of the steps. 

Take care and have a good day. 

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