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‎08-27-2020 10:29 AM - edited ‎08-27-2020 10:54 AM

HP Recommended
Product: HP PAV-15-EC0002AX
Operating System: Microsoft Windows 10 (64-bit)

Forward BIOS f.08 issues in this closed thread https://h30434.www3.hp.com/t5/Gaming-Notebooks/RANDOM-SHUTDOWN-AFTER-BIOS-UPDATE/m-p/7714583#M30872.

 

Any update about this issues? my laptop still locking/restart even when I'm only playing dota 2.

Please do update news/fix in this thread , so any people that facing this issues also get update

3 REPLIES 3

‎08-27-2020 10:36 AM

HP Recommended

Hi:

 

Since this is a peer to peer forum and not HP technical support, I recommend you address your inquiry to the HP executive team at the link below.

 

https://ssl.www8.hp.com/us/en/contact-hp/connect-with-hp.html

 

I have been reading about the major issues caused by the last BIOS update to your notebook's model series.

 

You may want to copy the links to relevant discussions to your message to provide documentation that it isn't only you that is having this problem.

 

Hopefully, that will get the HP software/hardware engineers to release an update that fixes the problem soon.

 

Good luck.

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‎08-27-2020 10:47 AM

HP Recommended

Yes, I know but I also need news and update related to this and is the HP really hear us?!

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‎08-28-2020 11:06 AM - edited ‎08-28-2020 11:15 AM

HP Recommended

Have you see the latest post today?

 

Someone seems to have come up with a way to roll back the BIOS...

 

https://h30434.www3.hp.com/t5/Gaming-Notebooks/F-08-BIOS-Problem-Solved/m-p/7752085#M32684

 

Here is the discussion where many folks are trying it and it appears to be working...

 

https://h30434.www3.hp.com/t5/Gaming-Notebooks/F-08-bios-update-locking-and-shot-down-problem/td-p/7...

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