Hello! I recently bought a HP pavillion gaming laptop just this week. It is a brand new sealed unit. A while ago I decided to run a diagnostic in it and discovered that the charge capacity is only 96%, when it says 100% if you mouse over the battery icon while its charging. Its a new laptop (only 5 days old) so im worried if my unit has a factory defect. Should I be worried? And will calibrating the battery fix this problem? I also noticed that the adaptive battery optimizer is on enabled/not active status. How do i fix this?
The battery is OK in the 96% percentile range - it is not defective - and it works.
It is generally not possible to calibrate a new battery - people try to do this and then complain bitterly when the new battery won't calibrate. What? The Calibration process must find something that needs to be changed - if the test doesn't find anything to "fix", the battery cannot be adjusted.
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