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‎09-11-2025 04:21 PM

HP Recommended

Correct me if I'm wrong but what I'm getting is that you are saying that HP didn't fix the software issue before sending it back to me so I would have to do the steps you are suggesting. 

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‎09-11-2025 10:09 PM

HP Recommended

@MegaV6,

 

Dealing with a rigid, institutionalized entity such as HP often requires jumping through hoops -rightly or wrongly.

 

So, yes, I provided some suggestions you may consider pursuing.

 

Warm Regards,

 

NonSequitur777


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