HP OMEN 16 – Sleep mode issue (fans keep running when plugged in)

[looore]

I have an HP OMEN 16-wf1002ns laptop (Intel Core i9-14900HX / 32GB RAM / 1TB SSD / RTX 4080) running Windows 11.

I’m facing an issue with sleep mode:

• When the laptop is plugged into the charger, if I put it into sleep mode, it never really goes to sleep.

  • The fans keep spinning for hours.

  • The laptop stays warm, as if it were still active.

• When running on battery, sleep mode works as expected: the system goes fully idle and cools down.

• With hibernation, the problem doesn’t happen: the laptop shuts down completely, fans stop, and it cools down.

  • However, from hibernation I cannot wake it up with an external keyboard or mouse. I always have to open the lid and press the power button, which is inconvenient since I use the laptop closed under my desk.

My setup is always with the lid closed, using an external monitor, keyboard, and mouse. Ideally, I would like to:

1. Fix the sleep mode issue when plugged in (so I can wake it up with the keyboard or mouse).

2. Alternatively, find a way to wake it from hibernation without pressing the physical power button.

I’ve already tried:

• Changing power management settings in Control Panel and Device Manager.

• Adjusting settings in OMEN Gaming Hub.

• Searching several forums.

Unfortunately, no solution so far.

Has anyone experienced this issue or found a fix?

[Kuroi_Kenshi]

Hi @looore,

Welcome to the HP Support Community!

Thanks for reaching out!

We're thrilled to have the opportunity to assist you and provide a solution.

I understand your HP OMEN 16-wf1002ns is having sleep mode issues when plugged in: the fans keep running and the system doesn’t idle, while battery sleep works fine. You also want to be able to wake from hibernation with external devices. Let’s go through detailed troubleshooting and potential fixes:

1. Check Windows Power Settings

Go to Control Panel → Power Options → Change plan settings → Change advanced power settings.

Expand Sleep → Allow hybrid sleep:

Try setting Hybrid Sleep = Off for both battery and plugged-in modes.

Expand USB settings → USB selective suspend setting:

Set to Enabled for both battery and plugged-in.

Expand PCI Express → Link State Power Management:

Set to Moderate power savings or Off.

Save changes and test sleep while plugged in.

2. Update BIOS and Drivers

Make sure BIOS/UEFI firmware is up to date via HP Support Assistant or HP website.

Update these drivers to the latest versions:

Intel Chipset

Intel Management Engine (ME)

Intel Graphics / NVIDIA GPU

ACPI / Power Management drivers

Outdated firmware or chipset drivers often cause plugged-in sleep issues.

3. Disable Fast Startup

Go to Control Panel → Power Options → Choose what the power buttons do → Change settings that are currently unavailable.

Uncheck Turn on fast startup (recommended).

Fast Startup can interfere with proper sleep states, especially on high-performance laptops like the OMEN 16.

4. Check OMEN Gaming Hub / NVIDIA Control Panel Settings

Some OMEN software overrides Windows power management to prioritize performance while plugged in.

Open OMEN Gaming Hub → Performance settings:

Ensure “Always on performance mode” or similar is disabled while plugged in.

In NVIDIA Control Panel → Manage 3D settings:

Ensure Power management mode is set to Optimal power instead of Maximum performance.

5. Allow Wake from External Devices

Go to Device Manager → Keyboards / Mice / USB Root Hubs:

Right-click → Properties → Power Management → Check Allow this device to wake the computer.

In Control Panel → Power Options → Advanced Settings → Sleep → Allow wake timers:

Set to Enable.

I hope this helps.

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Best regards,

[Looore91]

Hi @Kuroi_Kenshi,

thank you very much for your detailed reply and for the suggestions!
I went through all the steps, here are my results:

1. Windows Power Settings

• Sleep → Allow hybrid sleep: I couldn’t find this option.

• USB settings → USB selective suspend setting: also not available.

• PCI Express → Link State Power Management: set to “Moderate power savings” (done).

2. BIOS and Drivers

• HP Support Assistant: everything is up to date.

• Windows Update: all up to date.

• NVIDIA drivers: updated to the latest Studio Driver via NVIDIA App.

Question: on the HP support page for my model (https://support.hp.com/drivers/omen-by-hp-16.1-inch-gaming-laptop-pc-16-wf1000/model/2101982929?sku=...), there are about 30 different drivers available.
Should I manually download and reinstall all of them, or only specific ones related to power management / chipset / BIOS?

3. Disable Fast Startup

• Done (unchecked “Turn on fast startup”).

4. OMEN Gaming Hub / NVIDIA Control Panel

• OMEN Gaming Hub:

  • Power Mode = Balanced

  • Thermal Control = Auto

• NVIDIA Control Panel:

  • Preferred graphics processor = Auto-select (previously set to “High-performance NVIDIA processor”)

  • Power management mode = Normal (previously “Prefer maximum performance”)

5. Allow Wake from External Devices

• Keyboard and mouse: OK (set to “Allow this device to wake the computer”).

• USB Root Hub: I don’t have the “Allow this device to wake the computer” option, only “Allow the computer to turn off this device to save power” (enabled).

Unfortunately, the issue still persists:

• When plugged in, sleep mode doesn’t work properly (fans keep spinning, laptop stays warm).

• On battery, sleep works fine.

• Hibernate works fine but I can’t wake the laptop from external devices (only by pressing the power button).

Do you have any other ideas or more advanced steps I could try?

Thanks again for your help!

[Kuroi_Kenshi]

Hi @looore,

Thanks for the detailed update! I understand that your HP OMEN 16-wf1002ns still experiences sleep issues when plugged in, even after following the previous steps. Let’s go through some advanced troubleshooting and clarifications:

1. Drivers to Focus On

You do not need to reinstall all 30 drivers. Focus on the following key areas:

Intel Chipset / Platform Drivers (handles power management and ACPI)

Intel Management Engine (ME) Drivers

Intel Graphics / NVIDIA GPU Drivers

BIOS / UEFI Firmware

Other drivers can remain as is unless they’re explicitly marked as critical for your OS version. Reinstalling the above may fix the plugged-in sleep issue.

2. Check Hybrid Sleep / Sleep Options

Since you couldn’t find the Hybrid Sleep and USB selective suspend options, it may be due to Windows 11 power plan defaults or your device’s OEM power plan. You can try:

Open PowerShell as Administrator and run:

powercfg /a

This will list all supported sleep states. Check if S3 (standby) / S0ix (Modern Standby) is available.

If your system uses Modern Standby (S0ix), it behaves differently from traditional S3 sleep. Many OMEN models stay “awake” while plugged in to allow instant-on features, which can explain why fans keep running.

3. Advanced BIOS Settings

Enter BIOS → Advanced / Power Management:

Ensure “USB Wake Support” and “Power on Lid Open” are enabled.

Disable any settings like “Always On USB” or “Performance Mode While Plugged In” that prevent full sleep.

Some OMEN BIOS versions have S0ix / Modern Standby tweaks—updating BIOS is critical to fix plugged-in sleep issues.

4. Test Sleep Behavior With Minimal Peripherals

Disconnect all external devices (keyboard, mouse, monitor) and try sleep while plugged in.

If sleep works without peripherals, the issue may be related to USB devices preventing proper S0ix sleep.

5. Hibernate + External Wake

Unfortunately, on most laptops, waking from hibernation via USB is not supported when lid is closed, as hibernation powers down USB controllers.

The only workaround is to use sleep mode with correct power management settings rather than hibernate.

6. Additional Advanced Option

Run the HP PC Hardware Diagnostics (UEFI) → Battery and System Tests.

Check if any firmware or firmware-related errors appear that might prevent full sleep while plugged in.

I hope this helps.

I'm glad I could help! 😊 If this resolved your issue, please mark it as "Accepted Solution" and click "Yes" on "Was this reply helpful?" Your feedback not only keeps us going but also helps others find the solution faster! 👍✨

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Best regards,

[Looore91]

Hi @Kuroi_Kenshi,

thanks again for your support!
Before reinstalling any drivers, I tried the direct check you suggested with the command "powercfg /a"

Here’s the result:

"The following sleep states are available on this system:
Standby (S0 Low Power Idle) Network Disconnected
Hibernate

The following sleep states are not available on this system:
Standby (S1)
The system firmware does not support this standby state.
This standby state is disabled when S0 low power idle is supported.

Standby (S2)
The system firmware does not support this standby state.
This standby state is disabled when S0 low power idle is supported.

Standby (S3)
This standby state is disabled when S0 low power idle is supported.

Hybrid Sleep
Standby (S3) is not available.
The hypervisor does not support this standby state.

Fast Startup
This action is disabled in the current system policy.

Standby (S0 Low Power Idle) Network Connected
Connectivity in standby is disabled by policy."

So my system only supports S0 Low Power Idle and Hibernate, while traditional S3 sleep and Hybrid Sleep are not available.

My questions are:

1. Given this result, does it still make sense to continue with driver reinstallation and other steps you mentioned?

2. Or is this behavior simply due to the fact that the laptop only supports S0 and not S3 sleep?

3. Are there any other workarounds or BIOS settings that could help optimize Modern Standby while plugged in, so the fans don’t keep running?

Thanks a lot for clarifying.  I just want to be sure whether I should keep troubleshooting or if this is a firmware/architecture limitation of the OMEN 16.

Best regards,
Lorenzo

[Kuroi_Kenshi]

Hi @looore,

Ah, thanks for the detailed context! Based on your powercfg /a results, here’s the key insight:

1. Modern Standby (S0 Low Power Idle) vs S3 Sleep

Your HP OMEN 16 only supports S0 Low Power Idle (Modern Standby) and Hibernate.

Traditional S3 sleep and hybrid sleep are not available.

This is firmware/architecture-dependent, it’s not a driver issue.

S0 sleep keeps the system partially awake to allow instant-on features, background tasks, and USB connectivity.

That’s why fans can continue spinning while plugged in.

On battery, Windows aggressively throttles power, which is why sleep appears normal.

Bottom line: the “fans keep running while plugged in” behavior is expected for Modern Standby on this laptop model.

2. Workarounds / Optimization

Reduce background activity

Disable unnecessary apps in Startup (Task Manager → Startup tab).

Close apps before sleeping, especially high-performance apps (games, OMEN Hub).

OMEN / NVIDIA Power Settings

In OMEN Gaming Hub, set Power Mode = Balanced (which you already did).

In NVIDIA Control Panel → Power management mode, keep Optimal Power.

Avoid “Maximum Performance” while plugged in; it prevents proper low-power idle.

BIOS Settings

Ensure USB Wake Support and Power on Lid Open are enabled.

Disable any “Always On USB” or performance-related sleep overrides.

External Devices

Disconnect peripherals (keyboard, mouse, monitor) and test sleep.

USB devices can prevent full low-power idle, causing fans to stay on.

Hibernate + Lid-Open Wake

Waking from hibernation via USB when lid is closed is not supported on most laptops, including OMEN 16.

Sleep (S0) is your best option for waking with external devices.

Summary

This is not a driver problem, it’s due to Modern Standby/S0 sleep architecture.

Fans running while plugged in is normal behavior under S0 Low Power Idle.

Focus on optimizing background tasks, power settings, and peripherals rather than reinstalling drivers.

If waking from hibernation with external devices is essential, there isn’t a native solution; S0 sleep is the only practical approach.

I hope this helps.

I'm glad I could help! 😊 If this resolved your issue, please mark it as "Accepted Solution" and click "Yes" on "Was this reply helpful?" Your feedback not only keeps us going but also helps others find the solution faster! 👍✨

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Best regards,

[Looore91]

Hi @Kuroi_Kenshi,

thank you very much for your clarification and the detailed explanation.

I have to be honest: it’s really frustrating to discover that this behavior is not a bug, but actually “by design” due to Modern Standby (S0).

I find it hard to accept that a high-end laptop like the OMEN 16 cannot properly enter a low-power sleep state while plugged in. Having the fans running for hours, keeping the laptop warm and wasting energy, makes sleep mode practically useless; and I would even say potentially harmful for the internal components, since more than once I found the laptop very hot after being in sleep for hours.

Hibernate works, but since it can’t be woken with external devices, it’s not a good solution for those (like me) who always use the laptop closed with peripherals.

I really think HP should allow users to choose between S3 and S0 in the BIOS, or at least optimize Modern Standby better. Right now, the user experience feels very disappointing for a premium device.

Thanks again for your help, even if the conclusion is not what I was hoping for.

[Kuroi_Kenshi]

Hi @looore,

Thank you for the detailed explanation and for your patience while we reviewed your HP OMEN 16-wf1002ns sleep mode behavior.

I understand your frustration with the laptop’s fans continuing to run while plugged in, and I completely see why this feels inconvenient, especially when using external monitors and peripherals.

While this is not a bug or driver issue, there are some steps you can take to minimize heat and fan activity during Modern Standby:

Background apps & startup programs: Close unnecessary applications before putting the laptop to sleep. Disable high-performance apps from Startup in Task Manager.

Power settings:

OMEN Gaming Hub → Power Mode = Balanced

NVIDIA Control Panel → Power management mode = Optimal Power

Disconnect external devices: USB devices can prevent full low-power idle; disconnect when possible for longer sleep periods.

BIOS settings: Ensure “USB Wake Support” and “Power on Lid Open” are enabled; disable any “Always On USB” or plugged-in performance overrides.

Thank you again for reaching out, and I hope these optimizations help reduce the inconvenience in your day-to-day use.

I'm glad I could help! 😊 If this resolved your issue, please mark it as "Accepted Solution" and click "Yes" on "Was this reply helpful?" Your feedback not only keeps us going but also helps others find the solution faster! 👍✨

Take care and have an amazing day ahead! 🚀

Best regards,