HP Omen 15 - Keyboard issue, pressing the letter "R"

[jhondavid442]

I also got the same problem but after your answer It is clear now thanks sharing for such valuable reply 

[Kari_101]

Same issue my Enter key is not working properly. when I press Enter for to open folder it open a bunch of folders automatically.😣😪 

[Asura22]

I experience the same issue, have to copy "r" to even write this

[Joxdrey]

Anyone solved R letter problem? I ve got the same problem when I gaming in my brand new one omen 15 hp 😞

[Photoray002]

@Joxdrey  I haven't, but I'm curious...

1. Are you (and everyone else here) using the same 15-ek0000 series (starts with 15-ek0xxx) laptop as the OP, or a different one? 
2. Is it only happening with that one game (Valorant) or with other games too (what games)? If you remove the game(s), does the R key work again?

Could you try an experiment? Uninstall the Omen Gaming Hub, does it make any difference?

to reinstall... Get OMEN Gaming Hub - Microsoft Store 

[Asura22]

1. I don't know about others but I'm using the same unit

2. No, it was only in Valorant at first, then it became worse. Now it affects even MS word, google, etc. as long as you're typing.

I can't seem to uninstall OMEN Gaming Hub

[Photoray002]

@Asura22   What im asking is, if valorant is installed and this happens, does uninstalling Valorant make the other programs work OK with the keyboard? Im trying to determine that its ONLY Valorant that is the culprit while installed, or if another program is the cause.

To uninstall a Windows App, I can right click on its icon in the start menu and choose uninstall.

But to be more thorough, I use REVO Uninstaller (free version). It will search for left over files and remove them afterward. I have used it on the Game Hub with success. Did not have issues reinstalling afterward.

[Asura22]

No, uninstalling valorant doesn't help at all, I tried it at multiple occasions to no avail. There's a time that my  "r" worked properly when I uninstalled valorant, but the issue popped back at a certain point, even though it was already uninstalled.(at least in my case, don't know about the others though)

I don't think that valorant is the culprit.

[Photoray002]

OK, could you go ahead and see if removing the Gaming Hub helps? I gave the way I do it above.

[Joxdrey]

@Photoray my OMEN Laptop - 15-en0004nl, my letter R doesnt work after few minute that i start to play crossout i didnt try to unistall gaming hub yet.