Create an account on the HP Community to personalize your profile and ask a question
03-31-2021 05:48 PM - edited 03-31-2021 05:49 PM
@Joxdrey I haven't, but I'm curious...
- Are you (and everyone else here) using the same 15-ek0000 series (starts with 15-ek0xxx) laptop as the OP, or a different one?
- Is it only happening with that one game (Valorant) or with other games too (what games)? If you remove the game(s), does the R key work again?
Could you try an experiment? Uninstall the Omen Gaming Hub, does it make any difference?
to reinstall... Get OMEN Gaming Hub - Microsoft Store
03-31-2021 06:03 PM - edited 03-31-2021 07:04 PM
1. I don't know about others but I'm using the same unit
2. No, it was only in Valorant at first, then it became worse. Now it affects even MS word, google, etc. as long as you're typing.
I can't seem to uninstall OMEN Gaming Hub
03-31-2021 07:33 PM
@Asura22 What im asking is, if valorant is installed and this happens, does uninstalling Valorant make the other programs work OK with the keyboard? Im trying to determine that its ONLY Valorant that is the culprit while installed, or if another program is the cause.
To uninstall a Windows App, I can right click on its icon in the start menu and choose uninstall.
But to be more thorough, I use REVO Uninstaller (free version). It will search for left over files and remove them afterward. I have used it on the Game Hub with success. Did not have issues reinstalling afterward.
03-31-2021 07:59 PM - edited 03-31-2021 08:31 PM
No, uninstalling valorant doesn't help at all, I tried it at multiple occasions to no avail. There's a time that my "r" worked properly when I uninstalled valorant, but the issue popped back at a certain point, even though it was already uninstalled.(at least in my case, don't know about the others though)
I don't think that valorant is the culprit.