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The HP Community is where owners of HP products, like you, volunteer to help each other find solutions.
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I've tried the latest Adrenalin drivers, and the latest Pro drivers, but both exhibit the same visual artifacts.

 

I did a clean install on both versions, but predictably, this did not resolve the problem.

 

I haven't made the registry changes yet - I'm still running the software you kindly wrote.

 

This is a frustrating issue, isn't it? I'm considering returning this laptop.

HP Recommended

Same thing on windows 10. Lowering the refresh rate helps a little, but the artifacts are still present.

HP Recommended

Hi i was having the same problem, i went to control manager and disabled the igpu to see if it was a problem with de dgpu o the igpu and now the back screens i had and artifacts are gone.

 

tested it for 1 week and nothing, dont know why in my case the igpu is probably having issues connecting of comunicating with the dgpu. 

 

i also tested de cpu to check if i had some performance lost and on the contrary, cinebench scores were 100 points higher and temps were 5c lower. I thought at first it was a thermal issue so i changed the thermal grease and paste. 

 

The app on part 1 works great didnt have issues but didnt like the ram ussage of it so i looked for a workaround because hp wont do nothing about it.

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Hello giop94,

 

How did you disable the iGPU?

 

The latest AMD drivers just came out.
Has anyone installed and tested them?


I am seriously considering selling this laptop.
I don't know how to use it with external monitors anymore.

 

 

 

HP Recommended

same question. how did you disable the iGPU?

i tried on BIOS but don't have option for disable

 

I use program from kb2288 but I still have some artifacts (blinks screen with small black squares), hidden icons files.

 

any other solution?

i really like this laptop i don't want buy it

 

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