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Microsoft Windows 11

So idk what's the issue with my laptop, but the problem was there when i just bought it, like a couple of months ago.
My HP Omen 17.3 ck0003ny just shuts down almost with every game on, after 30 minutes of play, sometimes couple of hours and it works just fine. Every possible system scans i have did shown that everything's ok with it. I really need some help, because i'm frustrated and have no idea what to do

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@AlexG8 

 

Welcome to the HP support community.

 

I have brought your issue to the attention of an appropriate team within HP. They will likely request information from you in order to look up your case details or product serial number. Please look for a private message from an identified HP contact. Additionally, keep in mind not to publicly post personal information (serial numbers and case details).

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Thank you for visiting the HP Support Community. 

Sandytechy20
I am an HP Employee

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