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‎12-07-2015 02:32 PM

HP Recommended
Product: OMEN
Operating System: Microsoft Windows 10 (64-bit)

Hello,

 

Up until the last HP Support Assisstant, HP Omen Control was perfectly fine. But after the update, HP Omen Control has no control over anything. It does not change keyboard functions, keyboard lighting, fan speed, or f-buttons. How do I solve this issue? Well, I said that HP Support Assisstant update caused the problem but I'm not sure.

1 person had the same question
1 ACCEPTED SOLUTION

Accepted Solutions

‎12-10-2015 11:17 AM

HP Recommended

Hi there @Hezaar,

 

Welcome to the HP Support Forums! It is a great place to find the help you need, from other users, HP experts and other support personnel. I understand you are having issues with the Omen Control. I will be glad to help you.

 

I found a newer version of  HP System Event Utility is available. If this does not help can I get the model number, so I can assist you.

 

Please let me know how that works for you, and if it does resolve your issue, please mark this post as a solution. Kudos would also be appreciated.

 

Tardis40
I work on behalf of HP
Please click Accept as Solution if you feel my post solved your issue, it will help others find the solution.
Click Kudos Thumbs Up on the right to say “Thanks” for helping!

View solution in original post

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2 REPLIES 2

‎12-10-2015 11:17 AM

HP Recommended

Hi there @Hezaar,

 

Welcome to the HP Support Forums! It is a great place to find the help you need, from other users, HP experts and other support personnel. I understand you are having issues with the Omen Control. I will be glad to help you.

 

I found a newer version of  HP System Event Utility is available. If this does not help can I get the model number, so I can assist you.

 

Please let me know how that works for you, and if it does resolve your issue, please mark this post as a solution. Kudos would also be appreciated.

 

Tardis40
I work on behalf of HP
Please click Accept as Solution if you feel my post solved your issue, it will help others find the solution.
Click Kudos Thumbs Up on the right to say “Thanks” for helping!
Was this reply helpful? Yes No

‎12-11-2015 02:25 PM

HP Recommended

Thank you very much! It sure did solve my problem.

Was this reply helpful? Yes No
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