HP Omen Hinge issue

[Joshuawcho]

Hello!
I've had my HP Omen for abut a year now and have been enjoying my experience with this slick laptop: however, it seems that the left hinge is extremely loose and the touch screen has popped out of its original position! Where can I get it fixed and how much will it cost?

Thanks!

[danny-r · Accepted solution]

@Joshuawcho

I have brought your issue to the attention of an appropriate team within HP. They will likely request information from you in order to look up your case details or product serial number. Please look for a private message from an identified HP contact. Additionally, keep in mind not to publicly post personal information (serial numbers and case details).

If you are unfamiliar with how the Forum's private message capability works, you can learn about that here.

Thank you for visiting the HP Support Forum.

[mothird]

Hp omen 17 hinges failing after few months after warranty ended hp only offer to repair at our cost we have to get as many people with this issue to work together to get results hp have sold so many of these machines and 1000,s have failed [edit]

[rick-s]

I have brought your issue to the attention of an appropriate team within HP. They will likely request information from you in order to look up your case details or product serial number. Please look for a private message from an identified HP contact. Additionally, keep in mind not to publicly post personal information such as serial numbers and case details.

If you are unfamiliar with how the Community's private message capability works, you can learn about that here.
Thank you for visiting the HP Support Community.