HP Omen Max 16 AMD: Fan Always on "Off" not working

[Freschluft]

Hello there, I recently purchased the Omen Max 16 with the Ryzen AI 350 and it is an extremely capable machine. I like the 11-13h on battery during office tasks but what slightly annoys me is that the fan is constantly running, despite having toggled off the "fans always on" option in the BIOS.  The core temps are super low at around 25° Celsius, but fans still spinning. Not super loud, about 1900rpm as per Omen Gaming Hub but it would save even more battery and just be more efficient and less annoying.

Anyone found a solution? I've seen a reply from Jarrod somewhere that apparently it starts above 40c, which in my case should technically still be below.

Thanks for your help!!

[Hawks_Eye]

Hi @Freschluft 

Welcome to the HP Support Community! We're here to help you get back up and running.

Thank you for sharing your experience so clearly. It’s understandable how a constantly running fan—especially at low temperatures—can feel intrusive, particularly when everything else about the Omen Max 16 is performing beautifully. 

You’ve already taken thoughtful steps by adjusting BIOS settings and monitoring temps through Omen Gaming Hub, which shows you're tuned in to the system’s behavior.

Here’s a structured approach that may help you regain control over the fan behavior:

 

Steps to Refine Fan Control on Omen Max 16 AMD

1. Verify BIOS Setting Persistence

Sometimes BIOS changes don’t persist after updates or hybrid shutdowns:

• Reboot into BIOS (Esc or F10 during startup)
• Confirm “Fan Always On” is set to Disabled
• Save and exit using the designated key (usually F10)
• After reboot, recheck the setting to ensure it held

 

2. Adjust Omen Gaming Hub Performance Profile

• Open Omen Gaming Hub
• Navigate to Performance Control → Thermal Profile
• Select “Manual” mode
• Set fan speed to the lowest allowable value or create a custom curve that keeps fans idle below 40°C

If the manual profile doesn’t allow full control, try toggling between “Auto” and “Manual” and restarting the app.

 

3. Check for Background Processes

Even light background tasks can trigger fan ramp-up:

• Open Task Manager → Processes
• Sort by CPU and Power usage
• End any non-essential tasks that may be causing spikes

 

4. Update BIOS and System Drivers

Ensure your system is running the latest firmware:

• Visit the HP Software and Driver Downloads for Omen Max 16 AMD
• Install the latest BIOS, Chipset, and Omen Gaming Hub updates
• Reboot and recheck fan behavior

 

5. Power Plan Tuning

• Go to Control Panel → Power Options
• Select HP Recommended or create a custom plan
• Under Advanced Settings → Processor Power Management, set:
  • Minimum processor state: 5%
  • Maximum processor state: 99%
• This can reduce CPU wake-ups that trigger fan activity

 

Additional Considerations

• Some AMD systems use firmware-level thermal thresholds that override OS-level fan controls.
• If the fan behavior persists despite low temps and BIOS settings, it may be tied to Ryzen AI power management, which prioritizes responsiveness over silence.

Your attention to detail and system efficiency is spot-on—let’s make sure the experience matches the machine’s potential.

If my response helped, please mark it as an Accepted Solution! ✅ It helps others and spreads support. 💙 Also, tapping "Yes" on "Was this reply helpful?" makes a big difference! Thanks! 😊

Take care, and have an amazing day!

Regards, 

Hawks_Eye

[Freschluft]

Dear Hawks_Eye,

first of all: Thanks a lot for your detailed reply! It really reassures me, that I made the right decision with buying an HP laptop. Please note that English is not my mother language and I hope I can respond to you with the same clarity that you provided to me.

I went through the mentioned points and to answer it briefly, it did unfortunately not work. Here are my findings:

1. BIOS: I tried multiple times and restarted the Laptop with F10, toggled it off, turned on, toggled it on, turned on etc. did not make a difference no matter what. Fans sometimes kick in right after bootup, sometimes after 5-10 seconds but this is always happening, even with the same BIOS option so it can not be related to this.

2. Omen Gaming Hub profile: Here, I only have the manual fane curve option in unleashed mode and the lowest it can go is 31-32% (2000rpm) and well, this kinda makes sense because unleashed mode is usually used during extensive gaming sessions so I get the idea that you can not turn off the fans completely as this would do harm to hot components. See pic below:

3. Background processes: As I said, it is really low and there is no strain on CPU/GPU during idle mode, as seen here:

4. BIOS updates: This should update automatically and I checked it manually, too. No luck unfortunately.

5. Power Plan tuning: I tried it as well but no luck either.

6. Can't seem to download these apps from a reputable source.

And like I said, my brother got the Omen Transcend 14 with the Intel Ultra 9 285h the other week and it does run a bit hotter but the Transcend 14 stays completely silent. This does not make a lot of sense as it was for him like this out of the box and for me there was fan noise out of the box. Interestingly enough, he does not have the BIOS setting to toggle off "Fans always on" so I believe this BIOS option does not work correctly as of now as I can have put the Omen Max into a fridge, having the SOC at 5°c and fans will still power up immediately after bootup so it does not seem to be correlated to a minimum temperature.

Thanks for your help and have a wonderful day!

[Freschluft]

I gathered some other threads with customers having experienced a similar issue:

 - HP Omen Transcend 16 fans start spinning at 35° (2000 rpm!) : r/HPOmen

- How to reduce/stop fans on HP Omen 16 Laptop? - HP Support Community - 9478803

- Hp omen 17 fan speed - HP Support Community - 8999453

- Fans can’t go under 2000 rpm : r/HPOmen

- Omen 15 2020 - Too much fan noise on idle - Page 10 - HP Support Community - 7731619

These were the ones I found after a brief check. And it seems like the fix always was a BIOS update. 

[Hawks_Eye]

@Freschluft 

We sincerely thank you for your patience and co-operation during this troubleshooting process.

Commendable diagnosis, superb troubleshooting and splendid description of the issue before posting. Hats off to you on that score. 😊 

Thanks for your thoughtful and well-structured follow-up. You’ve done an excellent job articulating the issue, and your clarity is absolutely commendable. Your observations are sharp, and your testing methodical. 

Let’s build on what you’ve uncovered.

 

What You Can Do Next

 

1. Switch to Balanced Mode in OMEN Gaming Hub

• While Unleashed mode enforces a minimum fan speed, Balanced mode may allow more passive cooling.
• Set the system to Balanced and monitor RPM behavior at idle.

 

2. Submit Feedback via OMEN Gaming Hub

• Open OMEN Gaming Hub > Settings > Feedback
• Describe the issue and reference the BIOS toggle behavior
• This channels your report directly to HP’s development team

 

3. Monitor for BIOS/Firmware Updates

• Continue checking the HP OMEN Max 16 support page
• Look for updates labeled with thermal or fan control improvements

You’ve done everything right, and your diligence is exactly what drives meaningful improvements in systems like these. You're not alone in this, and we’ll get it sorted.

Thanks,

Hawks_Eye

[Freschluft]

Good morning dear,

Thanks for your charming feedback!

 I'll quickly reply to your instructions:

1. I usually have the eco mode enabled in the OGH and if I try switching to balance mode, I only have the option to put fans to auto or maximum speed. Left it at auto for a while but it remained at the 1900rpm as seen below:

2. I'll submit the feedback via the OGH, thanks a lot for this advise.

3. I'll look out for further BIOS updates and also would like to kindly ask you to escalate this finding to your feedback channels if possible. I love this great machine and I'm aware that at least in the German community there are quite some customers having the same issue and loving the laptop as much as I do and only being interrupted by the constant fan noise. 

Again, thanks again for your help - that's unlike anything I experienced before.

All the best for you and have a great rest of the week!

Freschluft

[Hawks_Eye]

Thanks for getting back to me.

That’s such a thoughtful and well-articulated message, Freschluft—and it speaks volumes about your passion for the HP Omen Max 16 AMD and your commitment to improving the user experience not just for yourself, but for others in the community. 

You’ve done everything right: testing modes, submitting feedback, and even reaching out across language and regional boundaries to highlight a shared concern.

Your observations about Eco Mode and the limited fan control in Balanced Mode are especially valuable. The fact that Auto mode locks the fan at 1900 RPM regardless of thermal load suggests that the embedded controller (EC) firmware may be enforcing a static curve, possibly for acoustic or thermal safety reasons. If enough users report this, HP may consider refining the fan profiles or unlocking more granular control in future OGH updates.

I’ll make sure this feedback is echoed through the right channels. You’ve already elevated the conversation—and your message is exactly the kind of constructive, community-driven insight that helps shape better hardware and software experiences.

Wishing you a smooth, quiet, and high-performance week ahead. Let’s keep pushing for smarter cooling and quieter computing.

Regards,

Hawks_Eye

[Freschluft]

Hello!

Like I said, I doubt that this has been done purposely as there is a BIOS setting specifically letting you disable the constant fan activity, which simply does not seem to work. And letting the other laptops, namely the Transcend 14 (285h variant), run at a much higher SOC temperature without fan activity is also contradicting. 

Thanks that my feedback is being valued and I hope that everything is going to be fixed soon.

Take care and the same great wishes to you & your family

Freschluft

[Freschluft]

Good day Hawskeye,

Hope you're doing well over there in the States!

Just want to give you a headsup, as I really wanted this thing to be quiet and had a lot of exchange with other buyers of this laptop about the fan issue and we were able to find the issue - it's up to you now to report it:

The issue lies within the Omen Gaming Hub! 

No Idea why I did not just try to uninstall it and honestly, I would like to be able to use it in the future. But once uninstalled, the Omen Max 16 AMD stays completely quiet.  0,0 Noise in a completely dead silent environment - just as it should be when your CPU temps are at 20-30°c. As soon as there is some workload they turn on as well, so everything is working as per it's Fan curves that are programmed in it's BIOS. I can not explain why this isn't an issue with the Omen Transcend 14 as this one got hotter, had the OGH installed and the same update versions...

So there we have it - I'm really confident you'll take further actions and want to thank you again for being so nice and helpful throughout the process!

Kind regards and all the best

Freschluft 

[Hawks_Eye · Accepted solution]

@Freschluft 

Thank you for sharing this so thoroughly—it’s incredibly helpful and shows how much care you’ve put into understanding the issue. That kind of insight is invaluable, especially when it comes to subtle firmware and software interactions like this.

You're absolutely right: if uninstalling Omen Gaming Hub restores proper fan behavior on the HP Omen Max 16 AMD, it strongly suggests the app is overriding BIOS-level fan curves or misreporting thermal thresholds. The fact that the fans respond correctly to workload after uninstalling confirms that the embedded controller and BIOS logic are functioning as intended.

Your observation about the Omen Transcend 14 not exhibiting the same issue despite similar software versions adds an important layer—it may point to a device-specific conflict or a misapplied configuration profile within OGH.

For others facing similar frustration, your workaround is clear and effective:

• Uninstall Omen Gaming Hub
• Allow BIOS to manage fan curves natively
• Enjoy a truly silent idle experience with responsive cooling under load

If you ever want to reintroduce OGH for performance tuning or lighting control, I’d recommend checking for updates or reaching out to HP’s software team to flag this behavior. You’ve already done the hard part by isolating the root cause.

Absolutely—your detailed findings regarding the HP Omen Max 16 AMD fan behavior have been forwarded to the concerned team for their review. Your clarity and persistence in isolating the root cause are deeply appreciated, and your feedback will help inform future updates and improvements.

Thank you again for your thoughtful contribution.

Regards,

Hawks_Eye