• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Does your laptop battery charge only when the laptop is turned off? Click here to view the solution
HP Recommended
OMEN by HP Transcend 16 inch Gaming Laptop PC 16-u0000 (7C0V5AV)
Microsoft Windows 11

Hello everyone,

 

I have a HP Omen Transcend 16 RTX 4070 i9 and wish to know where could I get a genuine power supply from a trusted source. Also, what happens if I use the device with 200 Watt power supply? Can I damage it? Am I right that this device will need a 230 Watt power supply?

 

Thank you in advance!

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Hi @Mimicri,

Thank you for reaching out regarding your HP OMEN Transcend 16-u0000 Gaming Laptop equipped with an Intel Core i9 processor and NVIDIA GeForce. For your specific configuration, HP recommends using a 230W Smart AC power adapter. This adapter is designed to meet the power requirements of systems equipped with RTX 4070 and RTX 4060 GPUs.

Utilizing a 200W adapter, which is intended for models with the RTX 4050 GPU, is not recommended for your configuration. Using an underpowered adapter can lead to

  • Reduced Performance
  • Battery Drain 
  • Potential Hardware Stress.

 

To ensure compatibility and safety, it's crucial to purchase a genuine HP 230W adapter. You can obtain one from the following trusted sources:
 

Please help us with your HP unit serial number or the product number in a private message for further assistance.
 

Here is the link to find the product Serial number: - Click here

To access your private messages, simply click the private message icon in the upper right corner of your HP Support Community profile, next to your profile and send a private message to me with the serial number because we value your privacy.

VikramTheGreat

HP Support

View solution in original post

2 REPLIES 2
HP Recommended

Hi @Mimicri,

Thank you for reaching out regarding your HP OMEN Transcend 16-u0000 Gaming Laptop equipped with an Intel Core i9 processor and NVIDIA GeForce. For your specific configuration, HP recommends using a 230W Smart AC power adapter. This adapter is designed to meet the power requirements of systems equipped with RTX 4070 and RTX 4060 GPUs.

Utilizing a 200W adapter, which is intended for models with the RTX 4050 GPU, is not recommended for your configuration. Using an underpowered adapter can lead to

  • Reduced Performance
  • Battery Drain 
  • Potential Hardware Stress.

 

To ensure compatibility and safety, it's crucial to purchase a genuine HP 230W adapter. You can obtain one from the following trusted sources:
 

Please help us with your HP unit serial number or the product number in a private message for further assistance.
 

Here is the link to find the product Serial number: - Click here

To access your private messages, simply click the private message icon in the upper right corner of your HP Support Community profile, next to your profile and send a private message to me with the serial number because we value your privacy.

VikramTheGreat

HP Support

HP Recommended

Hi Vikram,

 

Thank you for your kind reply.

I already ordered a 230W Smart adapter, 200W is definitely not quite right for this device. Sorry if my question was too primitive, I was confused because I purchased this wonderful device second hand and it was shipped with a 200W adapter and I got the "performance settings are overridden by system default..." error in Omen Hub and got a bit confused why. Now I know. Should have just listened to the error message. Also checked my specs and should be a 230 W adapter of course.

I'm already in love with this superb machine.

 

Thank you again for the clarification.

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.