HP victus 15 very poor gaming performance

[joe4401]

here are the requested screenshots, i would like to add that i use a cooling tray and rarely see temps about 60 -70c under full load

[ub6424]

Hello @joe4401 

(1) Please check <Windows integrity> Part 1

Open cmd.exe (right click) as administrator and execute:

chkdsk /f c:

( Answer question with Y=Yes )

-  Restart Windows and let chkdsk do the work at startup

(2) Please check <Windows integrity> Part 2

Open cmd.exe (right click) as administrator and execute:

sfc /scannow

msdt.exe /id WindowsUpdateDiagnostic

Dism /Online /Cleanup-Image /ScanHealth

Dism /Online /Cleanup-Image /CheckHealth

Dism /Online /Cleanup-Image /RestoreHealth

(3) Please report your results ( of each command )

[joe4401]

here are the results of all the scans 

[ub6424]

Hello @joe4401 

(1) Download and install

HP PC Hardware Diagnostics Windows v2.1.0.0

(2) Run "HP PC Hardware Diagnostics Windows" App

- (click) System Tests

-- (click to expand) Extensive System Test 

---- (scroll down)

---- (click) Start Extensive Test

(3) Please report your results ( error messages, take pictures )

( if serial number, device id, UUID, System Board CT Number is displayed, please blur )

[joe4401]

everything passed no problems 

[Martouel]

Hello @Joe4401

I'm in exactly the same situation as you are, same laptop, same issue of lags.

Did you manage to get it to work?

Thanks!

[Jfizzy]

Also the same issue,same laptop any fix?

[Zenzian]

hello, are you still having this problem? if yes try using quiet mode in omen gaming hub while gaming, it solved the problem for me