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HP Recommended
15-ec2004AX
Microsoft Windows 10 (64-bit)

I want to know how much RAM I can expand in laptop HP Pavilion Ryzen 5 Hexa Core 5600H, NVIDIA GeForce RTX 3050 whose model is 15-EC2145AX. It has two slots, and it comes with 8 GB of RAM.

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Hi:

 

You should be able to install up to 2 x 16 GB of DDR4-3200 memory in your notebook.

 

You can do this to see how much memory your notebook can actually support.

 

1. In the search box, search for cmd and click Run as administrator.

 

This will open the command prompt.

 

2. Once command prompt is opened, type wmic memphysical get maxcapacityEx and hit enter.

 

There, it will show the maximum RAM capacity your PC's motherboard can support.

 

The capacity is shown as Kilobytes, so you have to convert it to Gigabytes by dividing the number provided in the report by 1,048,576.

 

I'm pretty sure you will find that it supports 2 x 16 GB of DDR4-3200 memory.

 

HP only has the service manual for the older 15-ec models on your notebook's support page, and if you look at chapter 1,it shows that 2 x 16 GB of memory is supported in the older models.

 

HP Pavilion 15.6 inch Gaming Laptop PC 15-ec2000 Manuals | HP® Customer Support

View solution in original post

7 REPLIES 7
HP Recommended

Hi:

 

You should be able to install up to 2 x 16 GB of DDR4-3200 memory in your notebook.

 

You can do this to see how much memory your notebook can actually support.

 

1. In the search box, search for cmd and click Run as administrator.

 

This will open the command prompt.

 

2. Once command prompt is opened, type wmic memphysical get maxcapacityEx and hit enter.

 

There, it will show the maximum RAM capacity your PC's motherboard can support.

 

The capacity is shown as Kilobytes, so you have to convert it to Gigabytes by dividing the number provided in the report by 1,048,576.

 

I'm pretty sure you will find that it supports 2 x 16 GB of DDR4-3200 memory.

 

HP only has the service manual for the older 15-ec models on your notebook's support page, and if you look at chapter 1,it shows that 2 x 16 GB of memory is supported in the older models.

 

HP Pavilion 15.6 inch Gaming Laptop PC 15-ec2000 Manuals | HP® Customer Support

HP Recommended

Well, it's a Ryzen 5 laptop, so I think it's weird that it supports only 16GB of RAM, shouldn't it be supporting 32GB?

HP Recommended

As I wrote above, it should, since 2 x 16 GB was supported in the older models with the Ryzen 3xxx processors.

HP Recommended

Dear @akkichoudhary 

 

Both types of Ryzen 3xx and  Ryzen™ 5 5xxx support 32 GB, the problem is that the Service Manual is not updated and there is an error, see page 1.

 

Supports up to 32 GB maximum system memory in the following configurations
● 16 GB (16 GB × 1 or 8 GB × 2)
● 12 GB (8 GB × 1 + 4 GB × 1)
● 8 GB (8 GB × 1 or 4 GB × 2)

 

Manual Service 

http://h10032.www1.hp.com/ctg/Manual/c06446633.pdf 

HP Recommended

@Desync 

 

I don't understand what you are trying to say.

 

Both of us posted that the notebook would support 32 GB of memory and that is what your report indicated.

 

So how can be both be wrong, when be both indicated that 32 GB of memory was supported?

 

It is the service manual that is outdated when it indicates the max is 16 GB.

HP Recommended

Maybe i forgot to scroll down nd read ur later replies🤣🤣 sorry for the interuption.

I just saw ur another post below. Refering to 32 gb capacity.

I'll remove my post's nd thnx for pointing it.

 

 

HP Recommended

You're very welcome. 

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