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HP Recommended

Hi again

I searched the hp support page and I found this model don't have an RGB keyboard lightning. instead of it, it has zone lighting.

https://support.hp.com/us-en/product/omen-by-hp-17-an000-laptop-pc/15551440/model/21833545/document/...

 

Also, I found there is something missing about the system power control in the OMEN Command Center.

I think the software is unable to detect my machine properly and only basic futures are available such as monitoring CPU temp and network boost.

01.png

Sincerely
HP Recommended

The AN000 series that looks like this.....

 

s-l300.jpg

does not have RGB or Zone lighting. The Keyboard is only RED.

It wont have Overclocking or power control.

 

 

The New series for DC0000 is the ones that have Zone lighting.Image result for OMen dc0000

 

Are you installing the OCC from Microsoft or from your drivers downloads page? They are two different softwares.

HP Recommended

Ok, thanks for clearness 

 

I just downloaded everything from Hp support website and then install it. first, install all the drivers then applications.

https://support.hp.com/us-en/drivers/selfservice/omen-by-hp-17-an000-laptop-pc/15551440/model/218335...

 

Sincerely
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