• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
From questions to kudos — grow your reputation as a tech expert with HP Support! Click here to sign up.
HP Recommended
Victus by HP 16.1 inch Gaming Laptop PC 16-d1 (53F53AV)
Microsoft Windows 11

I had my pc sent to hp support 2 months ago, the only thing they did was just replacing the battery. 

While playing games, the FPS count just suddenly drops to 4-10 from 50 bands. As soon as this happens, my gpu usage jumps up to 100% from 80s and this goes for 5mins minimum, and when i unplug and plug my computer again it just fixes itself but repeats the same issue again after 20-30 mins

 

I've gone through all the updates so please don't give me any ideas about how to upgrade my BIOS system or anything, I am in fact sure how to boot up the pc and upgrade BIOS and do all the necessary things by hand, these all have been done for 5-6 times already. I just want to get this done with. 

1 REPLY 1
HP Recommended

@emrebk, Welcome to HP Support Community. 

 

Thank you for posting your query, I will be glad to help you. 
It sounds like you're experiencing FPS drops on your HP Victus 16-d1 gaming laptop, which could be due to power management settings or thermal throttling. Here are some steps to help address the problem:

Check Power Management Settings

  • Ensure your laptop is plugged in while gaming. Gaming laptops often reduce performance on battery to conserve energy and prevent overheating.
  • Open the NVIDIA Control Panel:
    • Go to Manage 3D Settings > Global Settings.
    • Set Power Management Mode to Prefer Maximum Performance.

Optimize Windows Power Mode

  • Set Windows Power Mode to Best Performance:
    • Search for "Power Mode" in Windows settings and adjust it accordingly.

Monitor Thermal Throttling

  • High GPU usage spikes and FPS drops often indicate overheating. Use software like HWMonitor or MSI Afterburner to check temperatures during gameplay.
  • If overheating occurs:
    • Clean your laptop's vents and fans.
    • Consider using a cooling pad to improve airflow.

Update Graphics Drivers

  • Ensure your NVIDIA drivers are up-to-date:
    • Right-click on the desktop > NVIDIA Control Panel > Check for Updates.

Adjust Game Settings

  • Lower demanding settings such as shadows, reflections, and lighting in games.
  • Reduce the resolution or refresh rate if necessary to improve performance.

Close Background Processes

  • Use Task Manager (Ctrl + Shift + Esc) to close unnecessary applications that might be consuming resources.

Test After Unplugging/Replugging

  • The fact that unplugging and replugging temporarily resolves the issue suggests a potential hardware or power delivery problem:
    • Check if the power adapter is functioning properly.
    • Ensure you're using the original charger provided by HP.

Disable Battery Boost (if applicable)

  • Some gaming laptops have a feature called Battery Boost that limits GPU performance to conserve battery life. Check your NVIDIA or AMD control panel settings and disable this feature if it's enabled.

BIOS Update

  • Consider updating the BIOS, as this can sometimes resolve performance issues. You can check for updates through the HP Support Assistant. 

I hope this helps. 

 

Take care and have a good day. 

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping! 

 

Max3Aj

HP Support 

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.