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HP Recommended
Pavilion gaming 15- ec0100AX
Microsoft Windows 10 (64-bit)

My os was corrupted after windows 10 2004 update. I tried to reset my laptop but it failed to do it (I tried it 2 times). 

So now I want to install a fresh copy of windows 10 using a bootable USB... erasing everything on the hard drive.

And when I install this fresh windows 10, I will lose all my drivers and necessary software for GPU, etc that came pre-installed when I bought it new. 

So how do I know which drivers to download after the os installation and how do I know which drivers were previously present in my old version of win 10. So that I can download them drivers and make my laptop ready for use, and gaming.

I previously had a hp pavilion notebook which came with Beats audio feature. But when I clean installed windows in that, the drivers for it got erased. 

And in my current hp pavillion gaming 15 laptop, I have Bang and Olufsen speakers built in. So when I clean install the OS, suppose the drivers for it goes missing or erased...is it possible to download the necessary drivers for the B&O speaker feature? If yes how to do so?

And also the necessary drivers and softwares for my nvidia GTX 1650 GPU.

All I want is to get my laptop to how it was when it came from the manufacturer with all of the softwares and drivers pre-installed. 

And since I'm clean installing the OS, I have to download them from scratch and I do not know what or from where to download them from.

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Hi:

 

Before you clean install W10, you should try the option to make a bootable USB recovery drive using the HP cloud recovery tool that will reinstall W10, the drivers and the software that originally came with your notebook.

 

Here is an info link for how to use that utility...

 

HP Consumer PCs - Using the HP Cloud Recovery Tool (Windows 10, 7) | HP® Customer Support

 

If that doesn't work, you will have to clean install W10 and use the available drivers and software from your notebook's support page.

 

HP Pavilion Gaming 15-ec0000 Laptop PC series Software and Driver Downloads | HP® Customer Support

View solution in original post

1 REPLY 1
HP Recommended

Hi:

 

Before you clean install W10, you should try the option to make a bootable USB recovery drive using the HP cloud recovery tool that will reinstall W10, the drivers and the software that originally came with your notebook.

 

Here is an info link for how to use that utility...

 

HP Consumer PCs - Using the HP Cloud Recovery Tool (Windows 10, 7) | HP® Customer Support

 

If that doesn't work, you will have to clean install W10 and use the available drivers and software from your notebook's support page.

 

HP Pavilion Gaming 15-ec0000 Laptop PC series Software and Driver Downloads | HP® Customer Support

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