• ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
The HP Community is where owners of HP products, like you, volunteer to help each other find solutions.
HP Recommended
HP Pavilion Gaming Laptop 15-cx0xxx
Microsoft Windows 10 (64-bit)

I have a HP Pavilion Gaming Laptop 15-cx0xxx , I need new keys and have been trying to get new ones for a while, yet there is nothing with the correct hinge. Please help.

6 REPLIES 6
HP Recommended

I need the product number so I can look everything up.
Press Control/Alt/S for the information menu in windows
Or
Go to the Start menu and scroll to H/HP Help and Support/HP Support Assistant.
Open the program and click on your computer in the list.

HP Recommended

information.png

HP Recommended

No that is system properties. That Product ID is for windows.

 

Follow the steps I gave above please. The HP product number is 7 digits.

HP Recommended

Sorry about that!
2948e31d558828b2d7307986e5b5c12b.png

HP Recommended

sorry about that, the product number is 3VT93UA#ABA

HP Recommended

OK thanks. HP does not sell keys, only the whole keyboard assembly. But HP does not sell the assemblies for that Pavilion series. You would have to look up that part from a 3rd party vendor.

The part is TOP COVER CFL-H Acid Green W/KB BL US  which comes as the whole top cover assembly.

Part Number: L20671-001  for the Acid Green assembly which is what I assume you have.

 

I googled the number for you and found a couple of sources...

https://www.ebay.com/itm/L20671-001

and

https://www.aliexpress.com/i/4000681523909.html

 

Here is the manual... http://h10032.www1.hp.com/ctg/Manual/c05985643

That's the best I can offer. Hope that helps. 🙂

 

If this answers your question, please help me by marking my answer as Solved to finalize the thread.

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.