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‎06-30-2020 06:04 PM

HP Recommended
Product: HP Pavilion Gaming Laptop 15-cx0xxx
Operating System: Microsoft Windows 10 (64-bit)

I have a HP Pavilion Gaming Laptop 15-cx0xxx , I need new keys and have been trying to get new ones for a while, yet there is nothing with the correct hinge. Please help.

4 people had the same question
6 REPLIES 6

‎06-30-2020 06:08 PM

HP Recommended

I need the product number so I can look everything up.
Press Control/Alt/S for the information menu in windows
Or
Go to the Start menu and scroll to H/HP Help and Support/HP Support Assistant.
Open the program and click on your computer in the list.

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‎06-30-2020 06:12 PM

HP Recommended

information.png

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‎06-30-2020 06:21 PM

HP Recommended

No that is system properties. That Product ID is for windows.

 

Follow the steps I gave above please. The HP product number is 7 digits.

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‎06-30-2020 06:27 PM

HP Recommended

Sorry about that!
2948e31d558828b2d7307986e5b5c12b.png

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‎06-30-2020 06:36 PM

HP Recommended

sorry about that, the product number is 3VT93UA#ABA

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‎06-30-2020 07:40 PM - edited ‎06-30-2020 07:41 PM

HP Recommended

OK thanks. HP does not sell keys, only the whole keyboard assembly. But HP does not sell the assemblies for that Pavilion series. You would have to look up that part from a 3rd party vendor.

The part is TOP COVER CFL-H Acid Green W/KB BL US  which comes as the whole top cover assembly.

Part Number: L20671-001  for the Acid Green assembly which is what I assume you have.

 

I googled the number for you and found a couple of sources...

https://www.ebay.com/itm/L20671-001

and

https://www.aliexpress.com/i/4000681523909.html

 

Here is the manual... http://h10032.www1.hp.com/ctg/Manual/c05985643

That's the best I can offer. Hope that helps. 🙂

 

If this answers your question, please help me by marking my answer as Solved to finalize the thread.

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