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Microsoft Windows 11

I have HP Pavilion Gaming Laptop 15-ec2150AX, I buyed a mic Kreo Rec Mic. But when i connected that to my pc it is not detected. I saw device manager and updated the drivers too but not detected. That mic is working in mobile.

2 REPLIES 2
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Hello @sanheensethi ,

 

Welcome to the HP community.

 

Your post was in a section of the community dealing with products of the former Polycom company and has therefore been moved. It has been moved to a section more suitable for your request

 

A volunteer may reply but if you need urgent help please work with our support organization in your region. Details on how to contact us are in my signature

 

Best regards

 

Steffen Baier

------------------------------------------------
Notice: I am an HP Poly employee but all replies within the community are done as a volunteer outside of my day role. This community forum is not an official HP Poly support resource, thus responses from HP Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge.
If you need immediate and/or official assistance for former Poly\Plantronics\Polycom please open a service ticket through your support channels
For HP products please check HP Support.

Please also ensure you always check the General VoIP , Video Endpoint , UC Platform (Microsoft) , PSTN
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@sanheensethi 

 

It is a standalone microphone, please try an adapter which is similar to the following one

 

              StarTech Headset Adapter for headsets with Separate headphone / microphone plugs

 

Regards.

BH
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