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- Lag while playing Dota2

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02-10-2020 05:24 AM
Hi Team,
My laptop which I recently purchased lags while playing Dota2 game, this happens when I play the game for half an hour or more.
My laptop is HP Pavilion X360 Convertible 14-dh1026TX
I have tried installing the latest NVIDIA graphics and also Windows update
02-12-2020 08:37 AM
Welcome to the HP Support Community!
I reviewed your post and I understand that there is a lag when you play games.
Don’t worry, I assure you I will try my best to get this sorted.
The computer that you have is not designed for gaming. When you play games on the computer, they use a lot of resources and produce a lot of heat and as this computer is not designed for gaming it doesn’t have a cooling system required for gaming. Due to the excess heat, the computer starts to function at a lower speed to protect the CPU from any damage because of excess heat.
Having said that, I recommend you update the BIOS from the below link and check if it helps.
https://ftp.hp.com/pub/softpaq/sp100501-101000/sp100690.exe
Let me know how it goes and you have a great day!
If you wish to show appreciation for my efforts, mark my post as Accept as Solution. Your feedback counts!
Cheers!
The_Fossette
I am an HP Employee