cancel
Showing results for 
Search instead for 
Did you mean: 
ManishDev
New member
1 0 0 0
Message 1 of 2
103
Flag Post

Lag while playing Dota2

HP Recommended
HP Pavilion X360 Convertible 14-dh1026TX
Microsoft Windows 10 (64-bit)

Hi Team,

 

My laptop  which I recently purchased lags while playing Dota2 game, this happens when I play the game for half an hour or more.

 

My laptop is  HP Pavilion X360 Convertible 14-dh1026TX

 

I have tried installing the latest NVIDIA graphics and also Windows update

1 REPLY 1
The_Fossette
HP Support Agent
HP Support Agent
29,155 29,140 1,953 2,592
Message 2 of 2
Flag Post
HP Recommended

@ManishDev,

 

Welcome to the HP Support Community!

 

I reviewed your post and I understand that there is a lag when you play games.

 

Don’t worry, I assure you I will try my best to get this sorted.

 

The computer that you have is not designed for gaming. When you play games on the computer, they use a lot of resources and produce a lot of heat and as this computer is not designed for gaming it doesn’t have a cooling system required for gaming. Due to the excess heat, the computer starts to function at a lower speed to protect the CPU from any damage because of excess heat.

 

Having said that, I recommend you update the BIOS from the below link and check if it helps.

 

https://ftp.hp.com/pub/softpaq/sp100501-101000/sp100690.exe

 

Let me know how it goes and you have a great day!

 

If you wish to show appreciation for my efforts, mark my post as Accept as Solution. Your feedback counts!

 

Cheers!

 

The_Fossette
I am an HP Employee

0 Kudos
Warning Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation