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I'm having the same problem as in this post:
https://h30434.www3.hp.com/t5/Gaming-Notebooks/HP-Victus-GPU-Power-Limit-Issue/td-p/8604620
Gaming performance is ok, but from time to time there are heavy fps drops that last for 10 to 30s. During the drops GPU power falls from 80W to 30W. Please help me

Zrzut ekranu 2023-07-27 140514.pngZrzut ekranu 2023-07-27 140442.pngZrzut ekranu 2023-07-27 121437.pngZrzut ekranu 2023-07-27 121243.png

4 REPLIES 4
HP Recommended

Hi @Laremid,

 

Welcome to HP Support Community.  


Thank you for posting your query, I will be glad to help you.

 

I can provide some general troubleshooting steps to address sudden GPU power drops that may apply to most gaming laptops. Keep in mind that individual laptop models may have unique hardware configurations and software settings, so it's essential to refer to the laptop's user manual or HP's support documentation for specific instructions.

 

Here are some steps you can try.

 

  • Check Power Settings: Make sure your laptop is set to use the "High Performance" power plan, which maximizes the GPU performance. You can adjust power settings in the Windows Control Panel or through the Windows 10/11 power slider in the system tray.
  • Update Graphics Drivers: Ensure that you have the latest graphics drivers installed. Visit HP's official website or the GPU manufacturer's website (NVIDIA or AMD) to download and install the most up-to-date drivers for your GPU.
  • Check for Overheating: Sudden GPU power drops can occur if the GPU is overheating. Monitor your laptop's temperature using tools like HWMonitor or MSI Afterburner. If temperatures are excessively high, you might need to clean the laptop's cooling system or consider using a cooling pad to improve airflow.
  • Disable Battery Boost: Some gaming laptops have a feature called "Battery Boost" that automatically limits GPU performance to conserve battery life. Check your NVIDIA or AMD control panel settings and disable this feature if enabled.
  • Check Background Applications: Ensure that no background applications are interfering with your GPU performance. Some apps may be using the GPU resources unnecessarily, causing performance drops.
  • Verify Power Source: If you're experiencing the power drops while gaming on battery, it might be a power-saving measure. Try gaming while the laptop is connected to the power adapter.
  • BIOS Update: Check if there are any BIOS updates available for your laptop on the HP support website. Sometimes, BIOS updates can address hardware-related issues.
  • Reset Graphics Settings: If you've tinkered with graphics settings in-game or in the GPU control panel, reset them to default values and see if the issue persists.
  • Scan for Malware: Run a malware scan on your laptop to ensure that no malicious software is affecting performance.

 

I hope this helps. 
 

Take care and have a good day.

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

 

Alden4
HP Support 

I am an HP Employee.
HP Recommended

Thank you for the answer.

  • "High performance" power plan is on
  • NVIDIA GeForce Experience says that I have the latest GPU driver

  • I found that GPU power drops start when GPU reaches 76 ℃ and end when the temperature falls to 59 ℃ 
    I don't think that 76 degrees is too high

  • Battery boost is off
  • there's no background usage of GPU (game uses 99%) or CPU (max usage 30%)
  • the laptop is constantly connected via power adapter
  • I'm having BIOS ver.  F.12 
  • The problem occurs more likely in higher graphic settings and in newer. more demanding games (maybe due to higher temperatures)
  • Malwarebytes didn't find any malicious software

The problem still occurs

HP Recommended

Laptop specs:
Zrzut ekranu 2023-08-01 120239.pngZrzut ekranu 2023-08-01 120319.png

HP Recommended

Hi @Laremid,

 

Thank you for your response, 

 

Due to limited support, I would request you contact our HP Support and our Support Engineers should be able to sort this out. HP Support can be reached by clicking on the following link.

 

https://www.hp.com/contacthp/

 

Please feel free to contact us here anytime you need any further assistance.

 

Have a great day!

 

Alden4
HP Support 

I am an HP Employee.
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