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HP Recommended
HP Omen 15 dc0029na (HP Omen 15 2018)
Microsoft Windows 10 (64-bit)

The laptop screen broke a day ago while I was away after playing some games. I let it sleep and when I came to check it, the screen was broken. I have a doubt. Can a product brought from HP UK be repaired with the receipt and the warranty card by other HP Stores like HP US, HP India, etc. If someone knows please let me know in the comment section below. Thank you.

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Hello @SDJ_04 

 

For a global warranty to work, that particular model number has to also be sold in those other countries that you mentioned like USA, India, etc.

Looks like it was not sold there also. It was sold in the EMEA Regional that included Estonia, Ireland, UK, Latvia, and Lithuania.

Basically, you would need to contact the HP Support for the country you purchased in.

 

 

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2 REPLIES 2
HP Recommended

Hello @SDJ_04 

 

For a global warranty to work, that particular model number has to also be sold in those other countries that you mentioned like USA, India, etc.

Looks like it was not sold there also. It was sold in the EMEA Regional that included Estonia, Ireland, UK, Latvia, and Lithuania.

Basically, you would need to contact the HP Support for the country you purchased in.

 

 

HP Recommended

Thank you Photoray002. That was very helpful.

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