Motherboard BURNT

[GC-Omen]

Motherboard Burnt and HP service partner stated as not part of warranty. Can some one please confirm If motherboard replacement is part of Addl warranty Care pack. Laptop was purchased an year back.

[sandytechy20]

@GC-Omen 

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[GC-Omen]

Hello,

I have responded over the message with the details. Can you please let me know If I can get any further update. 

Regards,

Gorakhnath

[GC-Omen]

Can you please let me know If there is any progress. I have replied to a message with the details requested. But haven't heard anything. Thanks 

[GC-Omen]

Thanks for reverting. However I am unable to get the reply for the first question which was raised. Will the warranty cover motherboard burnt issues which are not related to human error.

Since there is no phone number to contact I am not able to really get an answer from anyone..

In private message, I have attached the HP service team quoted which is more than 80% of the laptop cost..

I hope you understand the situation.

Kind regards,

GC