Multiple camera devices found. Please remove/uninstall extra camera devices/drivers.

[RamyaSeenivasan]

Operating System: Microsoft Windows 11

Product: Victus by HP 15.6 inch Gaming Laptop

Operating System: Microsoft Windows 11

I want to delete enhance camera driver because of when i start an interview it shows :

Multiple camera devices found. Please remove/uninstall extra camera devices/drivers.

HP Wide Vision HD Camera (30c9:0069)

OMEN Cam ＆ Voice

[Kuroi_Kenshi]

Hi @RamyaSeenivasan,

Welcome to the HP Support Community! 

Thanks for reaching out about your query regarding multiple camera devices being detected!

We're thrilled to have the opportunity to assist you and provide a solution.

Try these steps:

Uninstalling Extra Camera Drivers

Open Device Manager:

• Right-click on the Start button and select Device Manager from the list.

Find Camera Devices:

• In Device Manager, locate the Imaging Devices section. This section will contain a list of camera devices installed on your laptop.

Identify the Camera Drivers:

• Review the list of devices under Imaging Devices. You should see entries like HP Wide Vision HD Camera and OMEN Cam & Voice.

Uninstall Unnecessary Drivers:

• Right-click on the camera device you wish to uninstall (e.g., OMEN Cam & Voice) and select Uninstall Device.
• Follow any prompts to confirm the uninstallation.
• If asked, enable the option to delete the driver software for this device.

Restart your Laptop:

• After uninstalling the driver, restart your laptop to ensure changes take effect.

Check for Remaining Devices:

• After rebooting, open Device Manager again to verify that the unnecessary devices have been removed.

I hope this helps.

I'm glad I could help! 😊 If this resolved your issue, please mark it as "Accepted Solution" and click "Yes" on "Was this reply helpful?" Your feedback not only keeps us going but also helps others find the solution faster! 👍✨

Take care and have an amazing day ahead! 🚀

Best regards,

[rk2107]

but in the cameras section in the device manager i only found hp vision cam 
that omen cam is not visible
but in the assignment it is saying multiple cams and in that both hp vision cam and omen cam are showing