My laptop dies at 30% without a warning

[HumbleBumbleBee]

Hi,

So I'm having this problem since a couple of days that my laptop dies between 30-40%. I have tried everything, run every program there is but all the reports say the same: my laptop is fine, my battery is fine, everything is OK. I've also calibrated my laptop 2 times now, but even that doesn't do the trick. This whole thing came out of nowhere.

When my laptop dies, it doesn't give any warning, it just shuts down. After restarting, it also doesn't give a crash report.  The only way to turn it on again, is to temporarily plug in my adaptor and press the 'on' button. When turned on, I can remove the adaptor again and my laptop runs for another halve an hour or so. When I keep my adaptor plugged in, I dont have this problem. So it must be something with my battery, right?

I do not know what to do now. My laptop is only 1,5 years old and I desperately need this to be fixed

[Riddle_Decipher · Accepted solution]

@HumbleBumbleBee I have a few steps listed below that should help you resolve this concern:

Unplug the charge, Turn off the laptop and turn it back on after 30mins.

Reinstalled Microsoft ACPI-Compliant Control Method Battery under device manager:

1) In the search box, type and open “Device Manager”.

2) Expand “Batteries”.

3) Right-click the "Microsoft ACPI-Compliant Control Method Battery" that is listed there.

4) Click on “Uninstall”.

5) At the prompt put a check in the box to remove the current driver

6) Shutdown the computer.

7) Remove the battery for a minute and then put it back in. (Skip this step if you have a non removable battery)

8 - When the computer comes back up it should automatically find the driver.

9) Go to Device Manager.

10) Expand Batteries.

11) Right-click the "Microsoft ACPI-Compliant Control Method Battery" that is listed there.

12) Click "Search automatically for updated driver software"

Do the same thing with Microsoft ACPI-Compliant Embedded Controller.

If the issue persists, run a battery and adapter test using the steps mentioned in this link: Click here

P.S: Welcome to HP Community 😉

Let me know how that pans out,

If you feel I was helpful, simply click on Accept as Solution to help the community grow,

That said, I will have someone follow-up on this to ensure you've been helped,

Just in case you don't get back to us within 24 - 48hrs, and have a good day, ahead.