• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
From questions to kudos — grow your reputation as a tech expert with HP Support! Click here to sign up.
HP Recommended
HP Pavilion Gaming - 15-ec1050ax

This issue initially started showing itself when I was gaming, using 3D Softwares, and putting my laptop under heavy load, it would just stop charging. I had shown it to an HP Service Centre, where they upgraded my RAM (to 16gb), swapped my HDD out for an SSD, and the issue still persists.
Currently, it just stops charging a few seconds after I plug it in, and no matter how many times I disconnect and reconnect it to the power, it still persists.

I have tried other chargers, other outlets, and that does not solve the problem. The adapter I am using is an original HP 150W charger that came with this laptop, and it barely even gets warm, before the laptop stops charging. I can only charge it when it is fully powered off. 
I am up to date on my windows updates, driver updates for both my Nvidia and AMD chips too.

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.