My laptop getting to hot when it is plugged in

[Nero1235]

I was playing Elden Ring while the laptop plugged in and I saw the temperature of the CPU and it was 97 and it stop on it I try to play the game on low but it is the same nothing change and i try if it is driver issue and it didn't work ether.

what is the problem and is there any solution for it . 
NOTE (1): this doesn't happens all the time when the laptop plugged in (but it happens most of the times).

NOTE(2): my house electricity is 200v - 210v and sometimes it is 190v.

[ub6424]

Hello @Nero1235 

Sorry to hear that you are having problems ... and I would like to help you.

(1) Update BIOS

HP Notebook System BIOS Update (AMD Processors)

F.13 Rev.A

12.8 MB

Apr 6, 2022

Download

Why should you install the update ?

https://support.hp.com/us-en/document/ish_4123786-2338478-16

Quote: "

Updating the BIOS is recommended as standard maintenance of the computer. It can also help resolve the following issues:

• An available BIOS update resolves a specific issue or improves computer performance.
• The current BIOS does not support a hardware component or a Windows upgrade.
• HP Support recommends installing a specific BIOS update.

"

(2) Reboot

(3) Install/Update

HP PC Hardware Diagnostics UEFI

8.2.0.0 Rev.A

56.1 MB

Jun 30, 2021

Download

(4) Test your hardware Using the HP PC Hardware Diagnostics (UEFI)

https://support.hp.com/us-en/document/c04499777

See how it works:

https://www.youtube.com/watch?v=14GKIpGPNRM

(5) Please report your <test results> ( messages, error messages, pictures ... )

(6) Reboot and test again ...