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- Re: My omen pc suddenly turned off while I was playing and w...

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08-15-2020 04:14 AM
No error messages just a complete shut down
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Accepted Solutions
08-15-2020 02:38 PM
If you cannot get any power to the computer, is the power adapter working?
Do you see a charging light next to the power port? Either the charger isn't working, or there is a hardware failure in the laptop itself and it will have to be repaired.
Are you under warranty still? If so, you need to contact HP directly for a claim...
08-15-2020 02:38 PM
If you cannot get any power to the computer, is the power adapter working?
Do you see a charging light next to the power port? Either the charger isn't working, or there is a hardware failure in the laptop itself and it will have to be repaired.
Are you under warranty still? If so, you need to contact HP directly for a claim...
08-22-2020 04:10 AM - edited 08-24-2020 03:39 AM
@Photoray002 wrote:If you cannot get any power to the computer, is the power adapter working?
Do you see a charging light next to the power port? Either the charger isn't working, or there is a hardware failure in the laptop itself and it will have to be repaired.
Are you under warranty still? If so, you need to contact HP directly for a claim...
Contact HP Worldwide | HP® Official Site
Thanks for the great feedback.
08-22-2020 10:08 AM
Not sure if that was sarcasm, but if your laptop can no longer get power, it needs to be repaired. Not much else I can do from a forum standpoint as there is no software solution that will help.