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Victus by HP Gaming Laptop 15-fa0000 (680A2AV)

My camera isn't working, and I accidentally deleted the camera driver from Device Manager. Now I’m not sure how to reinstall it. I tried visiting the official HP Software and Drivers website, but I couldn’t find a compatible camera driver for my device.

The error message I'm getting is:

We can't find your camera.
Error code: 0xA00F4244

My device is: HP Victus laptop

Why are there no compatible camera drivers listed on HP’s official support site for my laptop?
Where else can I download and install the correct camera driver?
What’s the solution?

1 REPLY 1
HP Recommended

Hi @Pratik_Bagul,

Welcome to the HP Support Community.
 

Thank you for posting your query. I will be glad to help you.

Thanks for the detailed info. Since you've accidentally deleted the camera driver on your Victus by HP Gaming Laptop 15-fa0000 (680A2AV) and are seeing the error:
 

"We can't find your camera. Error code: 0xA00F4244"
 

Here's how to fix it:

Step-by-Step: Reinstall the Camera Driver
 

1. Use Windows to Reinstall the Driver Automatically

  1. Press Windows + X > Device Manager.
  2. Click Action > Scan for hardware changes.
  3. If the camera is detected, Windows will reinstall the HID or USB Imaging Device driver automatically.


2. Use a generic Windows driver (USB Video Device)

If Update doesn’t help:

  1. Open Device Manager, locate the camera (it might show under “Other devices” or “Unknown devices”).
  2. Right‑click > Update driver
  3. Choose Browse my computer > Let me pick
  4. Select USB Video Device, then click Next to install the generic driver


3. Scan for hardware changes

  • In Device Manager: from the top menu, click Action > Scan for hardware changes. This may detect and reinstall the camera device automatically


Additional checks to run

  • BIOS camera enable: Restart and press F10 (for HP), enter BIOS → ensure built‑in camera is enabled 

 

I hope this helps.

 

Take care, and have an amazing day!
 

Did we resolve the issue? If yes, please consider marking this post as "Accepted Solution" and click "Yes" to give us a helpful vote - your feedback keeps us going!

 

Regards,

VikramTheGreat

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