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The HP Community is where owners of HP products, like you, volunteer to help each other find solutions.
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x7n74aar
Microsoft Windows 10 (64-bit)

I have problems with my screen + the battery went bad and got swollen so I went to an HP service center and the technician removed the battery for me but told me that neither a replacement battery or screen is available as my laptop wasn't purchased from the middle east (I live in Egypt now but bought it from the US)

So I have done some searching but I can't find the part number for the screen so that I can order it online

I have an HP Omen 17t w200 with 4k 60Hz screen

1 ACCEPTED SOLUTION

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HP Recommended

Hello @Kimoss 

 

You purchased a refurbished W200 CTO model. That means the parts had to be configured to order, not just a prebuilt model. But yours had already been built but was sent back and refurbish and resold again.

 

There is no way for us to know which panel was installed because there are two different 4K panels that could have been used. The only way for you to know which one was used, is to take the panel out and read the sticker on the back of it.

It will be either 853322-003 or 903816-001.

 

Here is the HP Parts Finder that you might be able to order from. I don't know if they will ship you your country or not.

http://partsurfer.hp.com/Search.aspx?type=PROD&SearchText=X7N74AAR

Edited for the correct link above.

 

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7 REPLIES 7
HP Recommended

Hello @Kimoss 

 

You purchased a refurbished W200 CTO model. That means the parts had to be configured to order, not just a prebuilt model. But yours had already been built but was sent back and refurbish and resold again.

 

There is no way for us to know which panel was installed because there are two different 4K panels that could have been used. The only way for you to know which one was used, is to take the panel out and read the sticker on the back of it.

It will be either 853322-003 or 903816-001.

 

Here is the HP Parts Finder that you might be able to order from. I don't know if they will ship you your country or not.

http://partsurfer.hp.com/Search.aspx?type=PROD&SearchText=X7N74AAR

Edited for the correct link above.

 

HP Recommended

But shouldn't both work?
If one of them came with the original laptop before refub. then it can work?

HP Recommended

If your screen isnt working to begin with, you will have to open it anyway to replace it, right?

I dont know the differences between the two specifically, they will probably both work but I would still look at what you have to make sure. Just my opinion.

HP Recommended

Thanks for your help

I will see which one is it

But just for clarity, does the last three digits matter? I have found both online and shipping to egypt but were -001 not 003

HP Recommended

I'm not sure I understand what you mean. I looked up the model for Egypt and non of those panels show as available.

I'm guessing someone in the USA would have to order it and ship it to you perhaps?

 

omen display parts surfer.JPG

HP Recommended

Yes, that's right

So if it ships to the US I can get it next time he visits even if it doesn't ship directly to Egypt

HP Recommended

Yep that works. As far as the battery goes, you will have to find a 3rd party battery since HP does not sell them anywhere.

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