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HP Recommended
OMEN by HP - 17t-an100 CTO
Microsoft Windows 10 (64-bit)

I have had an OMEN 17t-an100 CTO laptop for a number of years and now it needs its second battery replacement. The first time I was able to buy one from HP but they no longer carry them (too old, I guess). What they sent me before - that worked perfectly - was Part Number: 922977-855, Assembly-battery 8C 86Whr 3.0Ah LI FM with a 17-pin connector. At the time, they indicated there were two capacities available: an 8 cell 82 WHr 2.8 AH Li-ion part # 922976-855, and, an 8 cell 82 WHr 3.0 AH Li-ion part # 922977-855. They said I needed this last one (977)  which they sent and it worked great. I would really like to buy my new replacement from Amazon (due to price, free shipping, and good return policies) but almost all of the ones I find listed there (on a search of "922977-855" seem to say they are compatible with both 922977-855 and also 922976-855 (which I thought was the smaller capacity version). The only ones that seem to ONLY list compatibility with  922977-855 are either no longer available or, there is one at https://www.amazon.com/HWW-Compatible-HSTNN-LB8B-922753-421-922977-855/dp/B07KN17K3S, but it has a terrible rating. Another one at https://www.amazon.com/Replacement-17-AN013TX-17-AN014TX-17-AN014NG-HSTNN-LB8A/dp/B085PRG1MH/ seems to have the same specs and a great rating - but it says it is compatible with both the 922977-855 and also 922976-855. So, any suggestions? Has battery technology advanced in the last few years such that these two models are now interchangeable if they both have the 17-pin connector? I would really appreciate your thoughts here.

 

1 REPLY 1
HP Recommended

Hi @Emilys_Dad,

 

Welcome to the HP Support Community.

Thank you for posting your query. I will be glad to assist you.

 

I see that there is an issue with the laptop hardware and may need repair or replacement part.

The support on the HP community is currently available within certain constraints. We are striving to enhance our assistance and broaden its scope. We appreciate your understanding and patience.

 

I've sent you a private message with the instructions. In order to access your private messages, Click the Private message icon on the upper right corner of your HP Community profile Next, to your profile Name, you should see a little blue envelope, please click on it or simply click on this link

 

Take care and have a good day.

 

Irwin6

HP Support

Irfan_06-Moderator
I am an HP Employee

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