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    Fix HP Printer issue in macOS

    A [software component] will damage your computer message displays when printing or while installing - Click Here

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    Fix Windows 10 Update Issues

    Resolve Windows 10 or update issues on HP computer or printer– Click Here

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    Information
    Fix HP Printer issue in macOS

    A [software component] will damage your computer message displays when printing or while installing - Click Here

    Information
    Fix Windows 10 Update Issues

    Resolve Windows 10 or update issues on HP computer or printer– Click Here

  • post a message
Level 1
3 3 0 2
Message 31 of 32
Flag Post
HP Recommended

Guys do you(support guys) even read what everyone is saying?

We all have the same problem which only occurred after Bios update F.08.

There is NO hardware issue whatsoever, as it only occurs after the bios update and the issue( screen says "locking" then shutdown/sleep) occurs in EACH AND EVERY DEVICE which has been updated to bios version F.08.

PLEASE STOP SHRUGGING IT OFF AS A POSSIBLE HARDWARE ISSUE.

Before that bios update all was running smoothly. 

I hope a fix(bios update) is on the way.

P.S. i've had my device have the locking/shutdown issue at times even when the thermals/temperatures are normal. So hardware is not to blame.

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Level 2
24 24 0 7
Message 32 of 32
Flag Post
HP Recommended
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† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation