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‎09-28-2019 02:27 AM

HP Recommended
Product: OMEN by HP Laptop 15-ce0xx
Operating System: Microsoft Windows 10 (64-bit)

After updating my windows last night, there is a red cross on the sound option on the bottom right corner and it says no audio output device is installed. Can you guys please help me fix this problem!

1 person had the same question
1 ACCEPTED SOLUTION

Accepted Solutions

‎09-29-2019 07:21 AM

HP Recommended

Hi! It seems like the most recent Windows Update broke the B&O Sound Drivers. I managed to fix this issue after several hours of trying. I posted what I did here: https://h30434.www3.hp.com/t5/Notebook-Audio/No-Audio-Output-After-Recent-Windows-Update/m-p/7251683...

I hope it helps you Rizwarrior! 🙂

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3 REPLIES 3

‎09-29-2019 07:21 AM

HP Recommended

Hi! It seems like the most recent Windows Update broke the B&O Sound Drivers. I managed to fix this issue after several hours of trying. I posted what I did here: https://h30434.www3.hp.com/t5/Notebook-Audio/No-Audio-Output-After-Recent-Windows-Update/m-p/7251683...

I hope it helps you Rizwarrior! 🙂

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‎09-29-2019 10:33 AM

HP Recommended

Thank you so much for helping me!! I had been trying to fix this for a while now. You're an absolute legend!

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‎09-29-2019 11:56 AM

HP Recommended

You're welcome! I'm glad I was able to help you 😊

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