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Swapnil06
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No display output on the Secondary Monitor using USB Type-C to VGA cable

HP Recommended
HP Omen 15 ek0042TX
Microsoft Windows 10 (64-bit)

I recently purchased HP Omen 15 ek0042TX with Nvidia RTX 2060 and USB Type-C Thunderbolt 3 supported. I'm connecting my secondary monitor using USB Type C port on the laptop with the help of USB Type - C to VGA adapter cable.

 

Initially, my secondary monitor got connected and worked perfectly. But, after trying again several times, my secondary monitor was not getting connected by Nvidia USB Type-C Port Controller.

 

I'm using DirectX version 12.0, Nvidia Driver Version 451.67 and Windows 10 Home version 2004 OS build 19041.450.

 

After checking the events under Device Manager for Nvidia USB Type-C Port Controller, it showed the device not started with Problem: 0x15 & Problem Status: 0xC00000BB.

 

NVIDIA USB Type-C Port Policy Controller Properties 24-08-2020 11_05_04.png

 

Event Viewer 24-08-2020 10_56_10.png

 

And the Nvidia Control Center is detecting the secondary monitor as Laptop Display which is shown under PhysX settings.

 

NVIDIA Control Panel 24-08-2020 17_15_55.png

 

Overall there is no display output on the secondary monitor.

 

Please help me to get display output on the secondary monitor.

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jamie333
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Message 2 of 3
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When you have your link, connected it to the screen and PC, the Windows side of things is direct. On Windows 8 or 10, hit WIN-P, and you'll be given four alternatives, which jump out in a menu on the right-hand side.

Utilize the "Copy" or "Second screen just" decisions in the event that you need to show an introduction on a projector or play a film. For work, in any case, the choice you need is Extend. This will permit you to spread your entire work area over the two screens and drag windows and different things from one to the next.

Clients of Windows 7 need to follow an alternate strategy. Right-click anyplace on the work area and select "Screen goal", at that point select "Expand these showcases" from the "Different presentations" drop-down menu, and snap OK or Apply.

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Swapnil06
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.@Jamie333

 

Your solution of pressing Win+P on Windows 10 will work only when the system detects and sends a connection signal to the external display. I request the entire community to give some proper technical solutions.

 

These basic GUI display selection methods from .@Jamie333 ain't helping at all.

 

In my case, it is detecting external or secondary display as inbuilt Laptop Display i.e. only one display connected in the entire work area.  

 

HP and other Technical experts, please help me to display output on the secondary monitor.

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