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- OMEN 17-ck0080ng - Does upgrading RAM void the warranty?

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04-07-2022 08:35 AM
Hello all,
will upgrading the RAM of an OMEN 17-ck0080ng (from 16gb to 64gb) void the 2-year warranty?
The procedure is listed in the manual under "Removal and replacement procedures for authorized service provider parts", and there is no such chapter as "Customer Self-Repair parts"
Thank you and BR
04-07-2022 08:42 AM
We were advised some time ago that opening an HP laptop to upgrade/replace memory, storage or wireless is not going to void the warranty as long as no damage is done in the process. As to whether your laptop will accept 64 gigs, on that I am not sure but it might. Did you check max memory as reported by the system from the command line like this?
https://www.maketecheasier.com/how-to-find-out-maximum-ram-capacity-of-computer/
04-07-2022 08:46 AM
Thanks for the quick answer!
I cannot check the max memory via command line, because I don't own the product.
I just wanted to know if I can upgrade the memory without voiding the warranty, cause the procedure is listed under "Removal and replacement procedures for authorized service provider parts" in the Maintenance and Service Guide and this would defintely be a reason for not buying the product to me.
PS:
According to crucial, a RAM upgrade to 64gb should be possible (https://www.crucial.com/compatible-upgrade-for/hp---compaq/hp-omen-17-ck0080ng-)
04-07-2022 08:50 AM
I know most 11th gen systems will accept 64 gigs. We know the Manuals seem to say upgrade is not permitted but this is a common question here as you might expect and Experts have responded as I did for quite some time.
04-07-2022 08:58 AM - edited 04-07-2022 08:58 AM
None any better than here. There is no mechanism I know of to get any kind of ironclad guarantee in advance of buying the product. If you need that to buy the laptop I would say you should see if another manufacturer will give you such a promise.