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‎04-03-2022 12:10 PM

HP Recommended
Product: OMEN by HP 15-ax206na Laptop PC
Operating System: Microsoft Windows 10 (64-bit)

hello my trackpad seems to have broken left mouse right mouse function. touch by finger is tracking ok can i get a replacement and is it easy to replace?

Category:
2 REPLIES 2

‎04-03-2022 03:16 PM

HP Recommended

@damuall 

 

Sounds like you have to replace the whole Top cover, including the keyboard. Depending on your country, color of your machine .... you can work out the right part # for Top cover using a table on page 58 of the Maintenance and Service Guide on the following link

 

              https://support.hp.com/au-en/product/omen-by-hp-15-ax200-laptop-pc-series/13810162/manuals

 

Regards.

BH
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‎04-06-2022 01:42 AM

HP Recommended

hey. i opened up my omen to extract the trackpad and guess what i found, battery is swollen quite badly so bad that it was pushing the trackpad up. took out the battery now track pad is working fine. new battery is ordered . just a quick heads up spoke to a hp spokesperson over the phone and he was as useful as a chocolate teapot. really poor customer service. hp it's a disgrace. 

 

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