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‎03-01-2019 05:46 AM

HP Recommended
Product: hp omen 15 dc00085 tx
Operating System: Microsoft Windows 10 (64-bit)

as the title says, my laptop has been getting really hot recently. no matter what i do in the power settings, in the bios, or even undervolting the laptop, it still gets very hot.

need some assistance on this and if possible i'd like someone from hp to take a look at this. using the laptop has been very frustrating as its been getting really hot and hanging up on me a lot too.

1 REPLY 1

‎03-01-2019 08:13 AM

HP Recommended

@rohan98

 

I have brought your issue to the attention of an appropriate team within HP. They will likely request information from you in order to look up your case details or product serial number. Please look for a private message from an identified HP contact. Additionally, keep in mind not to publicly post personal information (serial numbers and case details).

If you are unfamiliar with how the Community's private message capability works, you can learn about that here.

Thank you for visiting the HP Support Community.

I work on behalf of HP
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