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That_Guy254
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Solved!

Omen Command Center doesn't show lighting and it doesn't show that I need to update it

HP Recommended
OMEN by HP 15-dc0010nr

I've deleted OCC and reinstalled it and nothing changed, I also downloaded the HP Support Utility thing when it prompted it and still can't figure out why it is not showing the lighting option

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Photoray002
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Hello @That_Guy254 

 

There is no lighting option in the OCC because that laptop does not have an RGB keyboard.

You need one with the 4-zone RGB keyboard and yours only has a 2-zone red backlight.

Here are your specs... https://support.hp.com/us-en/product/omen-by-hp-15-dc0000-laptop-pc-series/20329817/model/21910727/d...

 

Hope that clears the confusion. Let me know if you have other questions.

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Photoray002
Level 15
Level 15
12,665 12,443 1,306 4,290
Message 2 of 3
Flag Post
HP Recommended

Hello @That_Guy254 

 

There is no lighting option in the OCC because that laptop does not have an RGB keyboard.

You need one with the 4-zone RGB keyboard and yours only has a 2-zone red backlight.

Here are your specs... https://support.hp.com/us-en/product/omen-by-hp-15-dc0000-laptop-pc-series/20329817/model/21910727/d...

 

Hope that clears the confusion. Let me know if you have other questions.

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That_Guy254
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Thank you that does help

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