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- HP Community
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- Re: Omen Gaming Hub does not display CPU load

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12-09-2020 02:14 PM - edited 12-09-2020 02:15 PM
After upgrading to OMEN gaming hub, the CPU load is not displayed either on the performance management tab, or on the undervolting tab, or on the system indicators, respectively, the fan speed is not normally regulated, it is impossible to conduct tests during undervolting
12-14-2020 05:08 PM
Welcome to the HP Support Community!
I assure you I will try my best to get this sorted.
In order that I may provide you with an accurate solution, I will need the product number of your computer.
Follow the steps in the below article to find the product details.
https://support.hp.com/us-en/document/c03754824
Look forward to hearing from you and have a great day!
Take care.
Cheers!
The_Fossette
I am an HP Employee
12-21-2020 11:31 AM
Thank you for the information.
I recommend you download and install the Omen command center from the below link and check if it helps.
https://ftp.hp.com/pub/softpaq/sp110001-110500/sp110380.exe
Let me know how it goes and you have a great day!
If you wish to show appreciation for my efforts, mark my post as Accept as Solution. Your feedback counts!
Cheers!
Stay Home – Stay Safe
The_Fossette
I am an HP Employee
12-28-2020 09:17 AM
I recommend you contact support to further diagnose the issue.
Here is how you can get in touch with support.
1)Click on this link – www.hp.com/contacthp/
2)Select the product type.
3)Enter the serial number of your device or select let HP detect your product option.
4)Select the country from the drop-down.
5)You should see the HP phone support number or Chat option listed.
Cheers!
The_Fossette
I am an HP Employee