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‎09-21-2019 06:46 PM

HP Recommended
Product: OMEN by HP 15 Laptop PC
Operating System: Microsoft Windows 10 (64-bit)

Omen command center not showing lightning option

1 ACCEPTED SOLUTION

Accepted Solutions

‎09-21-2019 11:34 PM

HP Recommended

Correct, the option wont show up in the Omen Command Center because the keyboard is not capable of rgb.

View solution in original post

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5 REPLIES 5

‎09-21-2019 10:45 PM

HP Recommended

jdc2017 

 

I need your full product number to know what you have exactly.

Open the HP Support Assistant and click on your PC. You should see the product number.

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‎09-21-2019 10:54 PM

HP Recommended

I have an OMEN  15t  dh000 CTO and the Product number is  5VX99AV

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‎09-21-2019 11:09 PM

HP Recommended

Oh its a CTO. That makes is impossible for me to look up specs. Its a Config to Order meaning you had to configure the parts you wanted when ordering.

Does it have the 2 zone or 4 zone keyboard?

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‎09-21-2019 11:25 PM

HP Recommended

This is the spec of my keyboard:  Full-size island-style dragon red legend 1-zone lighting red backlit keyboard with numeric keypad and 26-Key Rollover,.

does it mean i cant change the lighting of my keyboard?

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‎09-21-2019 11:34 PM

HP Recommended

Correct, the option wont show up in the Omen Command Center because the keyboard is not capable of rgb.

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